MARK MORRIS
Glen Ellyn IL *****
(C) 630-***-****
**********@*****.***
ALG Worldwide, Wood Dale IL
*/****-**/**** ******** Operations
Managing assigned customer accounts
Provide status updates on a timely and accurate basis
Manage and develop carrier and customer relationships
Participate in decision-making responsibilities for follow up on customer orders
TMC Transportation, Naperville IL
1/2015-5/2022 Carrier Sales Specialist
Seek out and develop carrier relationships to provide capacity to our valued customers
Negotiate freight rates and book loads with carriers that meet TMC’s requirements
Collaborate with business development team to come up with the best capacity solutions
Provide the best communication and service to our carrier partners and shippers
Review customer instructions with drivers to insure they understand what is expected when delivering the load
Syncreon, Addison, IL
6/2010-12/2014 Logistics Analyst
Ability to communicate both internally and externally with the customers
Ensure orders are picked and processed timely to meet KPI requirements
Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
Process order through internal system using EDI
Locate agent to connect equipment to start call phone service
Follow up with carriers on status of pickup and delivery
Build a close relationship with customers and carriers
Education: BA Business Administration, Aurora University