OBJECTIVE

Tahsas Kebebew Balcha is a Data Entry Processer with a multifaceted skill set in medical billing and coding, data entry, and health insurance. Certified in SQL Database Administration and with a proficiency in MS Office and typing speed of 55 WPM, Tahsas has demonstrated expertise through roles such as Document Processing Specialist and Certified Life and Health Insurance Agent. Tahsas’s career is marked by a commitment to effective communication, meticulous attention to detail, and a robust work ethic and a strong orientation towards teamwork and customer service excellence.

EDUCATION

SQL Database Administration June 2021

Shola Corporation Online Program, Silver Spring, Maryland

Health and Life Insurance December 2020

Kaplan University, West Palm Beach, Florida

Diploma in Medical Billing and Coding Health, and Life Insurance License May 2016

Southeastern College, West Palm Beach, Florida

Diploma in Health Unit Coordinating June 2011

Rochester Community and Technical College, Rochester, Minnesota

EXPERIENCE

Document Processing Specialist April 2023 – June 2023

Adecco for Citi Bank

Efficiently digitized and updated data by transferring information from hard copies to digital databases and updating customer records.

Streamlined document management through organization, verification, and updates of data within spreadsheets and performed batch processing, printing, copying, and faxing of documents as needed.

Certified Life and Health Insurance Agent December 2020 –December 2022 World Financial Group

Serviced clients’ insurance needs by selling life, health, and variable annuities, established strong relationships, and compiled prospect lists.

Assessed clients’ financial situations through fact-finding appointments, developed protection plans with calculated rates, and obtained underwriting approvals.

Delivered policies, managed follow-up visits, processed policy changes, provided death benefits, and continuously updated job knowledge through educational workshops and professional development.

Data Entry Processor June 2016 – February 2020

Faneuil Group

Updated customer information and reorganized data within databases and spreadsheets, ensuring accuracy by verifying and correcting outdated record.

Managed operation of office equipment and performed routine database backups to protect data integrity.

Supported administrative tasks, reviewed data for inconsistencies, and contributed to special data entry projects across various departments.

Customer Service Representative May 2014 - June 2019

Brandsmart USA

Addressed customer issues with precision and efficiency, managed customer communication effectively, helped cashiers as needed. and facilitated a safe and satisfying shopping environment.

Key Words: MS Office Suite, Typing speed 60 (WPM), Data Entry 10 Key Speed (9,000-10,000). ICD-9-CM, ICD-10-CM, CPT, HCPCS, Effective Communicator, Planning and organizing, Attention to detail, Team Player, Detailed oriented, Flexible Schedule, Customer service skills.

CERTIFICATES

oCertified Health and Life Inc Variable Annuity Agent Financial Services of Texas

oNHA Certified Billing and Coding Specialist.

oCPR, HIPAA, OSHA, Blood borne Pathogens.

oEHR, EMR Using Medi-Soft Practice Management, E-Clinical, Medios, Avisena Practice Management, IMedx.

oPractice Management

oElectronic Medical Billing and Coding Specialist

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