AS

ADAM SHERMAN

ad2j7j@r.postjobfree.com 402-***-**** Tempe, AZ 85282

Knowledgeable student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity. Confident and passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Dedicated community service volunteer passionate about engaging in outreach programs and with community. Skilled in identifying resources to meet needs and recognized for providing exceptional emotional support to individuals obtaining help.

Customer Service & Quality Assurance

Time Management

Staff Development

Multitasking & Organization

Verbal & Written Communication

Operations Support

Arcis Golf Gilbert, AZ

Outside Service Attendant

11/2023 - Current

Greeted incoming customers, answered questions, provided information on course fees and availability.

Monitored driving range and bag drop area for cleanliness and alignment with company standards.

Oversaw daily maintenance to carts, equipment, clubs and facility in accordance with established preventive maintenance program. Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Oak View Group Tempe, AZ

Guest Services Representative

01/2023 - Current

Assisted guests with ticketing, seating arrangements, and directions, providing accurate and up-to-date information about events and facility amenities

Monitored and addressed guest concerns during events, maintaining a calm and helpful demeanor even in high-pressure situations Collaborated with event organizers, vendors, and other staff members to ensure smooth operations and seamless guest experiences Responded to inquiries and resolved guest issues promptly, ensuring a positive and memorable experience for all visitors Provided exceptional customer service by welcoming and assisting guests in a friendly and professional manner.

PES Security Tempe, AZ

Security Guard

02/2023 - 02/2024

Proficient in security strategies and risk management, I contributed to creating secure environments for Super Bowl LVII.

Implemented and enforced security policies and procedures, ensuring compliance with company regulations and industry best practices Conducted regular patrols to monitor and ensure the security and safety of premises, personnel, and assets

Summary

Skills

Experience

Clean Water Guys Omaha, NE

Warehouse Manager

01/2018 - 08/2022

Organized warehouse design to maximize space for stock while allowing high volume traffic zones

Provided information to shipping and receiving personnel regarding inventory stock

Provided detailed instructions for job responsibilities, safety protocols, and company guidelines

Managed multiple projects and tasks simultaneously while managing client expectations

Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Omaha Country Club Omaha, NE

Golf Caddy

05/2018 - 08/2018

Enforced course policies and upheld corporate values Communicated proactively to resolve disputes or handle complaints Maintained grounds and course to prevent hazards or unsightly damage Provided excellent and professional service to ensure great satisfaction Supplies accurate course and technique information. Arizona State University Tempe, AZ

Bachelor of Arts

Expected in 03/2025

Millard North High School Omaha, NE

High School Diploma

05/2021

OSHA

Guard Card

Community Service Chairman of Phi Kappa Psi Fraternity DECA

Education and Training

Certifications

Accomplishments

Contact this candidate