Data Entry Call Center
Resume:
Cecilia Brown
Austin, Tx *****
***************@*****.***
P. 512-***-****
Professional Profile
Having an essential of skills and education within the medical profession; it is with much gratification to hold the title of Certified Medical & Coding Specialist. My aim is to assist patients and staff; while methodically maintaining a high sense of moral that ensures each patient the best quality care.
Professional Profile
Maximus- Randstad
Enrolling Medicaid recipients in medical and dental plans
Retrieves, researches, and analyzes data from databases to answer recipients concerns
Escalates or refers recipients to additional services or issue resolutions
Accurately performs all data entry functions and document recipient activity or transactions
Maintains up-to-date knowledge of program
CareMetx- Randstad
Confirming insurance coverage of medication and or medical procedures
Updating demographics
Informing CPT, ICD and PCS to insurance companies and providers
Handle high call volume in call center environment
Advocate on behalf of patient to solve financial issue.
Addison Group
As the medical office specialist, I am held accountable for verifying insurance, scheduling surgical procedures, and processing calls; while using systems IDX, ECW, & ATHENA.
Acquired Skills
• Handle high call volume
• Medical Records Management
• Bookkeeping and Filing
• ICD10-CM, ICD10-PCS, CPT, HCPCS
• Patient Scheduling
• Verifying insurance coverage
• Navigating multiple applications
Specialties
•Analysis skills
• Patient Education
• New Patient Demographic
• Data Entry
• HIPPA & JCAHO Knowledge
4500 Steiner Ranch Blvd #1808 Austin, TX 78732
***************@*****.***
Achievements
Served as a key member in interdisciplinary health care team while in a physician’s medical practice.
Assist my primary MD as well as four more MDs teams ensuring patient care and smooth daily functioning of office.
Virginia College Dean’s list recipient.
Additional Dexterity
Effective Communicator
Detail Oriented
Effective Collaborator
Core Skills
Having essential core skills is imperative to the success and well-being of patients within a medical facility.
Contact this candidate