David Thornton

Mishawaka, IN *****

574-***-****

ad2j4a@r.postjobfree.com

Summary

Experienced operations technician and Navy Veteran with strong electrical and mechanical background and solid history of exceeding expectations of service and quality in both manufacturing and service business entities. Able to manage multiple projects and develop best practices while achieving goals. Skilled problem solver able to thrive in high-pressure environments and resolve issues in an effective manner.

Core Strengths

• Leadership • Customer focused • Problem solving

• Detail oriented • Electronic aptitude • Communication

• Time management

• Quality control

• Communication

• Relationship building

• Mechanical aptitude

• Team focused

Professional Experience

Nautilus Hyosung America, Inc., Irving TX 07/12 – 11/23 Lead Field Service Engineer

• Installed, serviced, repaired, and troubleshot ATM Machines and bank teller equipment for national customers including PNC, Chase, and 5th 3rd banks.

• Interacted with customers and addressed any questions or issues regarding equipment.

• Uploaded software updates and processed engineering changes.

• Supported and mentored other technicians regarding equipment issues. Communication Company of South Bend, Inc., South Bend, IN 07/11 – 07/12 Fire Alarm System Inspector 06/10 – 04/11

• Performed quality testing, inspected fire alarm control systems, and addressed performance issues for both commercial and residential customers.

• Updated system software and instructed users on enhancements.

• Served as lead trainer for new team members.

SQA Services, Inc., Rolling Hills, CA 05/11 – 07/11 Quality Engineer – Contract position

• Assigned to Metrology Lab at Honeywell Plant in South Bend, inventoried and cataloged customer returned products.

Simplex Grinnell, Elkhart IN 04/07 – 02/10

Fire Alarm, Sprinkler, Fire Extinguishers, Access Control and Nurse Call Inspector

• Completed quality testing, system inspection, and resolved performance issues for both commercial, residential, and hospital customers.

• Uploaded software updates and instructed users on enhancements.

• Served as lead trainer for new team members and provided ongoing training. David Thornton Page 2

Marque Ambulance Company, Elkhart IN 07/04 – 04/07 Manufacturing Technician

• Performed final electrical systems hookup of central control panel.

• Assessed, tested system, and ensured operational readiness. Continental Industries, Inc., Elkhart IN 12/99 – 02/04 Lab Technician E-Coat Operator

R.E. Jackson Co., Inc., Elkhart IN 10/98 – 12/99

Tool Room Group Leader

C&O Tools, Inc., Elkhart IN 1997 - 1998

Production Technician

Atlas Die LLC, Chemical Milling Division, Elkhart IN 1990 – 1997 Milling and Maintenance Technician

Additional Professional Experience

Schrock Manufacturing, Elkhart Indiana - Quality Control U.S. Brass Inc., Elkhart Indiana - Quality Control Coordinator U.S. Navy - Hull Maintenance Technician - Welding, Brazing, Pipe Fitting, Sheet Metal Fabrication, Fire Fighting, Damage Control, Nuclear, Chemical, Biological Detection and Decontamination Education and Training

B.A. - Electronics Communication Engineering Technology, ITT Technical Institute A.A. - Applied Science Degree in Electronics Technology, IVY Tech State College Certified NICET Level One, Indiana National Institute of Certified Electronic Technology Leblond Makino Cincinnati OHIO Maintenance Repair and Diagnostic - CNC Milling Centers Hull Maintenance Technology – U.S. Navy

Technical Skills

Word, Excel, C.N.C., PLC, AutoCAD, Wincor Nexdorf, Horizontal and Vertical Milling Machines, Allen Bradley Controllers, Drill Presses, Keyway Cutters

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