TANISHA
JONES
Brokerage/Banking
Customer Support
Problem Solving & De-
escalation
PROFILE
CONTACT
I began my career in banking in 1996. With a family referral I started at TCF Bank, now Huntington. Since then I worked at several Fortune 500 companies like Wells Fargo Bank & Home Mortgage, American Express, Amerprise Financial and currently contracted at Willis Towers Watson. Learning skills in various positions within the Financial Industry from return clerk, utility clerk, customer service representative, teller, banker, mortgage processor to advanced registered associate. Most esteemed as a licensed broker on the New York Stock Exchange and the Chicago Board of Options Exchange directly with customers, clients, participants and advisors. 612-***-****
ad2j3w@r.postjobfree.com
EXPERIENCE
SKILLS
Willis Tower Watson
2023-CURRENT
Penson Benefits Customer Service
Webchat Support and Assistance
Case Management Coordinator
• Expertise in Banking and
Brokerage
• Excellent Written and
Verbal Communication
• Microsoft Office, 365,
Teams, Outlook, Oracle,
VPN, Authentication and
Metropolitan Transportation Network Tech Support
2017-2020
School Bus Driver
EDUCATION
American Express, Ameriprise Financial,
Wells Fargo Bank & Home Mortgage,
Cambell Mithun Esty, Huntington Bank,
formerly TCF Bank.
1996-2010
Customer Service Representative, Banker, Item Processor, Advance Associate, Communications Specialist and Stock Broker trading Equity and Options.
University of Minnesota
2001-2004
Studied Political Science Pre-Law
Series 7 and Series 63
2006-2010
Licensed while at FINRA member company