Customer Service Rep
Resume:
Angel Cox
Akron, OH *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Independent Contractor
Instacart Shoppers - Akron, OH
September 2021 to Present
US bank Reliacard customer service rep
Dial America - Fairlawn, OH
August 2021 to Present
Independent Contractor
DoorDash - Akron, OH
June 2021 to Present
Appointment Setter/Customer Service/collections
LeafFilter Gutter Protection
October 2019 to March 2020
Driver/ Office worker
TRANSIT TRANSPORTATION SERVICES
October 2019 to February 2020
Manager
Duke and Duchess
September 2019 to December 2019
Collections Specialist
Genesis Financial Solutions, Inc.
August 2018 to November 2018
Restaurant Manager/ front desk associate
Courtyard by Marriott
September 2014 to November 2016
Flow Team Member/Cashier/supervisor
Target
September 2012 to October 2014
Cashier/Customer Service/Sales Associate/Manager
Marathon Gas Station
January 2012 to August 2013
Cashier/Customer Service
Speedway LLC
January 2009 to September 2011
Education
High school diploma
Skills
• Cold Calling
• Inside Sales
• Negotiation
• Outbound Sales
• Phone Etiquette
• Telemarketing
• Upselling
• Microsoft Office
• Microsoft Word
• Excel
• Inventory Control
• Interviewing
• Employee Evaluation
• Employee Orientation
• Employee Engagement
• Cash Handling
• Cashiering
• Management Experience
• Schedule Management
• Scheduling
• Appointment Scheduling
• Catering Experience
• Front Desk
• Cooking Experience
• Windows
• Word Processing
• Order Fulfillment
• Order Entry
• Food Service
• Cleaning Experience
• Billing
• Collections
• Meeting Planning
• Bartender Experience
• Barista Experience
• Sales Management
• Merchandising
• Pricing
• Restaurant Management
• Purchasing
• CRM Software
• Computer Literacy
• Computer Skills
• Recruiting
• Microsoft Powerpoint
• Transportation
• Caregiving
• Transported the Disabled
• Office Administration
• Office Experience
• Research
• Administrative Experience
• Human Resources
• Driving Experience
• Business Development
• Microsoft Excel
• Leadership
• Typing
• iOS
• Retail sales
• Dispatching
• Hotel experience
• Financial services
• Mobile applications
• Customer service
• Data entry
• Technical support
• ConnectWise
• Dayforce
• Active Directory
• Supervising experience
• knowledge based site aka KB
• Customer support
• Cashiering
• Customer service
• Communication skills
• Organizational skills
• Help desk
• Restaurant experience
• tier one customer service rep
• Office manager experience
• remote work
• work from home/ virtual work
• google teams
• Google Docs
• google meets
• zoom meetings
• Microsoft edge
• Social media management
• Computer networking
• Account management
• Property management
• Databases
• Independent contractor
• Payroll
• Accounting
• Bookkeeping
• Delivery driver experience
Certifications and Licenses
Customer Service
August 2021 to Present
I was certified through Dial America as a customer service rep for US Bank ReliaCard
Contact this candidate