ADAM J. BARCISZEWSKI
CONTACT
****.*.************@*****.***
St. Louis, MO
linkedin.com/in/
adambarciszewski/
ABOUT ME
With 23+ years of experience, I am a
well rounded leader who enjoys being
challenged. I have developed a reputation
for taking ownership of and solving long-
existing complex issues while keeping a
positive attitude and growing the people
around me. I leverage my strong sense of
urgency and “get the job done” mentality
when leading a team or driving results
individually.
I am consistently commended on my
natural leadership qualities and ability
to see the larger picture. I foster strong
working relationships, many of which span
decades.
SKILLS
· Leadership / Management
· Process and Procedure Improvement
· Vulnerability Management
· Penetration Test Remediation
· Organizational Risk Analysis
· Rapid7 Nexpose
· Agile and Kanban
· Atlassian Suite (Jira and Confluence)
· Coalfire ASV Scanning
· Service-Now
· Mentoring
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EXPERIENCE
Cigna
Information Protection Advisor
· Conducting Internal SOC 2 Readiness Assessments across multiple partners
· Evaluation of technical controls for SOC 1, SOC 2, HITRUST, SOX
· Updating and Improving assessment documentation
· Actively reducing technical and documentation debt
· Mentoring and guidance
2022 - 2023 Charter Communications
Solutions Architect IV
· Oversaw Technical Implementation of Proof of Concept Projects
· Coordinated initiative to merge multiple lines of business
· Technical Advisor for Development Teams
· Technical Project Management for Back Office Ordering Team 2021 - 2022 ClearDATA
Manager of Security Consulting
· Oversaw all Security Consulting Engagements
· Led a team of 4+ Security Risk Analysts and created a culture of ownership
· Owned HIPAA Security Risk Assessments and consistently overachieved on delivery of Office for Civil Rights (OCR) guidelines
· Expanded Security Consulting product catalog
· Consulted on additional security assessment engagements
· Increased timely delivery of product and services by 200% in 10 months
· Modernized services delivery by restructuring team to better meet customer needs
· Improved work management and capacity planning by implementing Kantata Achievements
· Completed 2 years of backlogged work in 10 months
· Established Q4 capacity for the first time in 6 years 2015 - 2021 Enterprise Holdings, Inc.
Security Engineer Lead (Engineer 3)
· Design, build, and establish Vulnerability Prioritization processes
· Established risk to organization vs published risk
· Detailed analysis of organization vulnerability risk
· Identified and resolved configuration and patching gaps in the environment
· Guided Platform, Solution, and Product owners on Vulnerability topics, strategy, and remediation
· Facilitated pen test remediation efforts
· Mentored and onboarded of new and junior engineers
· Assessed sensationalized vulnerabilities to determine risk and response from organization
· Established and guided the adoption of Agile methodology
· Owned and improved Atlassian tools, Jira and Confluence
· Championed change for most impactful process improvements leading to a massive reduction in Risk landscape
· Drove security Risk reduction by utilizing vulnerability scanning tools such as Nexpose 2015 - 2015 Enterprise Holdings, Inc.
Senior Security Systems Engineer
· Led PCI Audit Remediation
· Developed and launched third party vulnerability remediation process
· Defined Vulnerability management using Secunia and Qualys
· Created and oversaw Internal software audit process
· Established gate checks to maintain PCI compliance 2013 - 2014 CenturyLink Technology Solutions / SAVVIS Communications Product Development Manager
· Maintained CenturyLink product catalog through enhancements, building/additions, and retiring
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2023 - Current
· Department liaison to all product touching groups through Agile/Scrum methodology
· Updated and maintained “quote to order” system (BigMachines)
· Decreased workload by restructuring build-out and testing methods and removing redundancy
Achievements
· Department award (“Bruce Lee-adership” Award) for going above and beyond by showing strong leadership qualities that improve workload management 2010 - 2013 Answers.com / Announcemedia
Technical Operations Lead / GoogleApps Administrator / System Administrator
· Managed a global IT infrastructure team supporting 200+ end users across multiple timezones
· Designed and executed migration of company document management and hosted Exchange to GoogleApps for Business
· Managed IT infrastructure integration of acquisitions (Answers.com)
· Designed and executed re-branding after acquisition of Answers.com
· Managed vendor relations with Apple, Verizon, Promevo, Google
· Implemented OnCall process and procedures
2008 - 2010 ThrottleNet, Inc.
Service Delivery Manager
· Managed day to day operations of the support desk and all in-house IT support
· Ensured daily functionality of Network Support Engineers and Remote Network Support Technicians
· Employee performance reviews, discipline, and coaching
· Candidate interviewing and hiring
· Tier 4 support ticket escalation point
2008 - 2008 ThrottleNet, Inc.
Network Support Engineer
· Functioned as Network Administrator for 20+ client networks
· Maintained disaster recover integrity
Achievements
· Grew Managed Services profitability from 10% to 54%
· Gained and maintained $50,000+ monthly revenue
· Designed and built the Support Desk, to support Managed Services
· Maintained 98%+ SLA adherence while doubling client base 5 times
· Maintained 95%+ client satisfaction rate
2005 - 2008 SAVVIS Communications
Network Technical Service Representative and Hosting Edge Manager
· Provided service support via telephone and email
· Handled all inbound email for the Savvis Network Support Center
· Windows (2000 - 2003 Enterprise Editions), Linux, and Solaris Support
· Identified and troubleshot all alerts that occur in a clients environment 2004 - 2006 IBM
Service Technician
· Full hardware support of laptops, PCs, and servers 2002 - 2005 Best Buy / Geeksquad
Tech Lead / Supervisor
· Head of department that managed 8-12 service technicians 2001 - 2002 IBM
Hardware Support
· Supported hardware for 25,000+ end-users within the Boeing Aerospace Complex
· Achieved a 98.9% customer service satisfaction rate CONTACT
****.*.************@*****.***
St. Louis, MO
linkedin.com/in/
adambarciszewski/
INTERESTS
· Art
· Content Creation
· Efficiency and Organization
· Games
· Home Improvement
· Photography
· Technology
· Woodworking
REFERENCES
Furnished upon request
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ADAM J. BARCISZEWSKI