Ahmet Celikel
Chicago,IL 856-***-**** *************@******.***
EDUCATION
Dogus University Istanbul, TURKIYE
Bachelor's Degree Graduation Date: Jun 2023
WORK EXPERIENCE
Bordrox Payroll Istanbul, Turkiye
Sales Intern Aug 2018 - Dec 2018
Initiated and established meaningful relationships with key decision-makers at 10 prospective customer companies, resulting in a 30% increase in company's customer base. Developed and executed targeted outreach campaigns resulting in a 30% increase in customer engagement within the first quarter of employment.
Collaborated with cross-functional teams to identify pain points in the current payrioll integration process, leading to a 40% decrease in customer complaints.
CHA Trade Istanbul, Turkiye
Data Analysis May 2021 - May 2022
Utilized cutting-edge analytical tools to gather insights on customer behaviour and sentiment, leading to the development of targeted marketing campaigns that boosted online traffic by 35%. Collaborated with cross-fuctional teams to design and implement innovative customer retention strategies based on predictive modeling analysis, resulting in a 15% decrease in churn rate. Conticted in-depth data analyses of customer demographics, preferences and purchase histories to identify untapped markets and potential product demand, resulting in a 20% increase in sales revenue. Turkish Airlines Istanbul, Turkiye
Industrial Engineer Jan 2022 - Jun 2022
Conducted comprehensive analyses of operational processes within the airline, identifying 15% inefficiencies and recommending improvements to streamline operations and increase productivity. Collaborated with cross-functional teams to identify and implement process improvements, leading to a 15% decrease in production cycle time.
Assisted in the execution of a project aimed at improving baggage handling efficiency, resulting in a decrease in mishandled bags by 10% and an increase in customer satisfaction ratings by 15%. Identified a specific challenge within the airline's baggage handling operations and conducted a comprehensive analysis using historical data, resulting in the implementation of a new process that reduced mishandled bags by 20% within the first month.
PROJECT EXPERIENCE
ToplaGel Istanbul, Turkiye
Project Operator - Co-Founder Dec 2019 - Jan 2021
Contucted market research and identified potential partnerships with local soccer clubs, resulting in a strategic alliance that generated 10$K of additional revenue per month. Collaborated with IT team to integrate online payment options into the application, reducing payment processing time by 80% and increasing customer satisfaction by 95%. Developed and implemented a user-friendly mobile application for online field reservations, resulting in a 50% increase in monthly revenue and a 90% decrease in cash handling. LEADERSHIP EXPERIENCE
Dogus University Industrial Engineers Fellowship Istanbul, Turkiye Board of Management Assistant Sep 2018 - May 2022
Organized and facilitated seminars between universities, inviting influential executives from leading Turkish companies such as Turkcell, YapiKredi and Turkish Airlines, to share expertise and insights. Coordinated logistical arrangements, including event planning, scheduling and communication with guest speakers. Demonstrated exepcional leadership skills by succesfully managing a team and ensuring seamless execution of events.
Developed strong networking abilities by fostering connections with industry professionals, contributing to the expansion of knowledge and opportunities for fellow students. Contributed to enhancing reputation of the fellowship through the organization of high-quality, informative events. Alumni Association Group, SAL Istanbul,Turkiye
Member of Alumni Group Sep 2017 - Present
Providing guidance to new graduates in making informed decisions regarding their career paths. Assist in identifying the most suitable colleges and educational institutions for aspring students. Serve as a role model and mentor for individuals transitioning from high school to higher education. NGO
Solidarités Jeunesses Nice, France
Volunteer Jun 2018 - Present
Organized and facilitated weekly workshops on social diversity, intercultural connectivity, and collective living for a group of 20 volunteers, resulting in a 30% increase in volunteer satisfaction with their overall experience. Developed and implemented a comprehensive training program for volunteers on manual work/skills, resulting in a 40% improvement in their ability to effectively contribute to rural community projects. Created and maintained an online forum for volunteers to share their experiences and insights about rural life, resulting in a 50% increase in the number of applicants interested in participating in the program. SKILLS & INTERESTS
:
Technical
Skills
Microsoft Office (Excel, Word, PowerPoint), Autocad, Solidworks, C++, Phyton, Java, Data Analysis and Visualizaton, Process Improvement.
Languages : Fluent in English, Native in Turkish, Pre-Intermediate in German.