Ashley Puglise

Gulfport, MS *****

ad2iqa@r.postjobfree.com

+1-228-***-****

Ambitious sales associate with strengths in multitasking and customer service. Seeking opportunity to gain management skills.

Work Experience

1st Assistant Manager

Sonic Drive-In - Gulfport, MS

June 2021 to Present

1. Great time management skills

2. Supervise crew members

3. 10+ years customer service

4. Train crew members as well as train new managers Store Manager

Subway - Gulfport, MS

June 2020 to February 2021

• Worked all types of shifts and worked on holidays.

• Started as an entry-level associate and worked in every position at store up to shift lead

• Familiar with POS and other software or equipment.

• Trained staff in proper customer service.

• Responsible for budget management

• Trained, developed, and managed store employees

• Handled customer inquiries and complaints

• Managed the scheduling, recruiting, hiring and training of new store employees

• Trained and mentored all staff

• Supervised employees to maintain goals to meet corporate objectives Subway Sandwich Artist

Subway - Gulfport, MS

September 2018 to January 2020

• Front line customer service

• Gained skills in management

• Entry-level associate and worked in every position at store up to shift lead

• Trained staff

• Familiar with POS equipment and cash handling.

Education

GED

Gulfport High School

2010

Skills

• Fast learner (10+ years)

• Multitasker (10+ years)

• Flexible/adaptable (10+ years)

• Calm under pressure (10+ years)

• Restaurant Experience (10+ years)

• Assistant Manager Experience (8 years)

• Shift Management (10+ years)

• Upselling (7 years)

• POS (10+ years)

• Merchandising

• Store Management Experience (8 years)

• Management (5 years)

• Cash Handling (10+ years)

• Leadership (10+ years)

• Planograms (6 years)

• Supervising Experience (10+ years)

• Inventory Control

• Serving Experience

• Sales

• Profit & Loss

• Retail Management

• Retail Sales

• Restaurant Management

• Food Safety (7 years)

• Labor Cost Analysis

• Kitchen Experience

• Guest Services

• Budgeting

• Kitchen Management Experience

• Recruiting

Certifications and Licenses

ServSafe

March 2022

Assessments

Food safety — Proficient

July 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Customer service — Proficient

April 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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