DAZZMA

JOHNSON

ad2in0@r.postjobfree.com

480-***-****

phoenix, Arizona 85008

SKILLS

●Effective interpersonal skills

●Senior Leadership Support

●Report Transcription

●Customer Relations

●Retail Sales Customer Service

●Order Fulfillment

●Credit Card Payment Processing

●Microsoft Excel

●Fleet Dispatching

●Microsoft PowerPoint

●Microsoft Word

●Customer Consulting

PROFESSIONAL SUMMARY

Entry level Customer Service Representative, delivering effective interpersonal communication skills. Extreme attention to detail and ability to work in a fast -paced environment. Collaborative leader with dedication to partnering with coworkers to promote customer relations. Strengths in building and maintaining relationships with diverse range of professional titles in any dynamic, fast-paced setting. An Associate who is seeking a job in customer.

WORK HISTORY

Associate Team Lead, H&R Block

01/2017 - 05/2023

Support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office Receptionists may greet visitors, handle incoming and outgoing correspondence.

●maintain files and records

●perform data entry

● maintain office calendars and schedules

●keep the office clean, safe and organized and keep office supply inventory fully stocked.

Capital One Bank, Bank Teller

04/2011-12/2016

●Attention to detail

●Customer service

●Computer knowledge

●Processing transactions

●Cash handling and mathematics

●Resolve customer complaints

●Ensure customer satisfaction

●Resolving customer queries

●Recommending solutions

●Excellent communicator

Hotel, Guest Service Agent

02/2006-11/2010

●Assist guest with common services and answered any general questions

●Hotel management software, Opera Software

●Complete daily task check list

●Greet and direct guests to functions in the hotel

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