Joseph W. Greene
*** */* * ******** St. Le Roy Illinois
708-***-**** ***********@*****.***
Education
Bachelor of Liberal Arts Graduated May 2015 Kaplan University, Chicago, IL
Airman United States Air Force San Antonio TX and Biloxi MS 2007-2008
Member of the Kessler Air Force Base Weather Program
Maintained the flow of communication by directing outside calls to the training squadron
Work Experience
Data Entry Clerk and Technical Writer Country Companies, Bloomington, IL 01/2023-05/2023
Input accounting data from SAP Arriba into Excel and checked for accuracy.
Helped write manual for their new procurement file system using index terms to simplify the writing.
Social Media Manager Twitter/Various, Bloomington, IL 10/2008-Present
Edited and posted daily videos for Wolfen Films and Black Retro Gamer with over 200k fans.
Assisted in Twitter’s digital marketing 2009-2018
Worked with AI to create and edit content articles.
Creating engaging posts and media various social media platforms.
Frequency examines metrics to determine if target audience is being reached
Brought Facebook Gaming page Raspberry Cake from 150 impressions to over 3000 per week upon days of starting.
Twitch moderator for RDCgaming with over 50,000 subscribers.
Knowledge of all social median platforms including TikTok and Facebook
Data Entry Country Companies, Bloomington, IL 10/2021-10/2022
Within SAP Arriba, cleaned workspaces and moved photos and other documents to their proper folders.
Working an average of 80 workspaces a week
Handle multiple computer applications while assisting co-workers at home and in office.
Claim Associate-Total Loss State Farm Insurance, Bloomington, IL 08/2019-10/2021
Communicate clearly, professionally, and empathetically while assisting customers and claimants through the auto accident claims process
Handle multiple computer applications while helping customers on the phone
Apply knowledge of state and federal laws, statutes and insurance regulations
Maintain quality records in a fast-paced collaborative team environment
Handle approximately 100 incoming Total Loss claims per week
Settle 10-15 auto insurance claims per week
Set up car rentals and distribute settlement payments
Order Processor LaSalle Network Staffing Oak Brook, IL January 2018-March 2019
Processed and rerouted orders from agents
Answered inbound calls and emails from customers
Audio/Visual Technician Stream Monster Productions Goshen, IN 05/2013-03/2018
Photographed, filmed, and edited events, including weddings and sports
Utilized sound mixers and camera switches
Set up networking systems for IP cameras and other equipment via TCP/IP protocols
Operated live streams of these events when required via Twitch, Facebook or even YouTube
Completed set up and tear down of cameras and conferencing equipment.
Data Entry Clerk JP Morgan Chicago, IL 03/2016-10/2016
Keyed out government applications for clients
Filed folders into corresponding bins
Scanned files using ADP and other proprietary scanning programs
ADDITIONAL SKILLS
SAP Ariba, Microsoft Office, Type 90 wpm, Adobe Creative Suite, Build Computers, Social Media Community Management
References:
-Professional
-Kena Williamson, former supervisor (Dyson), 630-***-****
-Nicole Krominga (Country Companies), 309-***-****
-Andrea Shine (Country Companies), 309-***-****
-Calli Kistner (Country Companies), 309-***-****
-Personal
-Brooke Powell, 217-***-****
-Willie Huff, 574-***-****