Evette Tripp

Tolleson, AZ

ad2iel@r.postjobfree.com

623-***-****

Authorized to work in the US for any employer

Work Experience

Bartender/Waitress/Cashier/Door

T&A Cabaret - Phoenix, AZ

November 2015 to Present

Head waitress. Prepare/serve drinks, customer service, taking orders, constantly handling money in hand. Maintenance. Fast-pace environment. Training. Liquor Certification. Customer Service Representative

Government Liquidation - Scottsdale, AZ

July 2016 to October 2016

Online auction, customer service, payment collections, in-bound/out-bound calls Phone Banker II

Wells Fargo - Phoenix, AZ

May 2014 to February 2016

Responsibilities

Customer Service Representative. Service personal accounts, inbound calls, referring personal products to customers that could potentially benefit them and better their experience as a valued customer. Handling fraud/dispute claims and multitasking through busy call flow. Accomplishments

I was nominated for several Service Excellence nominations by fellow teammates, promoting to Phone Banker II, head of all team celebrations/events, floor walked/ answered banker questions on the floor as calls are being taken, coached fellow bankers on their calls and helped create plans on how they can continue to give World-Class service.

Skills Used

Customer service, servicing accounts/ answering questions while maintaining the call flow at an average handle time of 279, typing at 80 words per minute, knowledgable of product data beneficial to customers, leadership in team events and coaching fellow teammates. Sales Associate

Toys R Us - Goodyear, AZ

February 2012 to January 2014

Responsibilities

Customer service, cashier, BOH, worked every department. Managerial duties: training new hires, closing tills, verifying funds, aiding in guest/associate issues and finalizing sales. Accomplishments

Made great in-store relationships and majority of seasonal new hires trained by myself were kept on as perminants.

Skills Used

Typing, customer service, finalizing sales, pushing for instant credits andup-selling. Cashier/Sales Associate

JCPenney's - Enid, OK

August 2007 to January 2008

Responsibilities

Cashier, open/close tills, stock, greet/assist, work every department, maintain jewelry safe, maintenance

Accomplishments

After about 3 weeks I became a floater and was trained in every department to be used in every department.

Skills Used

Finalizing sales, up-selling, customer service/assistance, problem-solving, knowledge of cash registers, handling important merchandise, multitasking

Cashier/Sales Associate

Famous Footwear - Enid, OK

August 2007 to November 2007

Responsibilities

Maintain registers, greet/assist guests, answer any and all guest issues Skills Used

Problem-solving, rapid, availability, customer service knowledge of merchandise/store Courtesy Clerk

Safeway Inc. - Goodyear, AZ

May 2005 to November 2006

Responsibilities

Bag groceries, assist guests to their vehicles, maintenance, stock Accomplishments

Great in store relationships was trained in other departments Skills Used

Customer service, ability to stand for long periods of time, knowledgeable of merchandise and store, rapid, availability

Education

N/A in Journalism

Estrella Community College - Goodyear, AZ

2008 to 2009

Diploma

Agua Fria High School - Avondale, AZ

2007 to 2007

Millennium High School - Goodyear, AZ

2003 to 2007

Skills

Waitress, Hostess, Restaurant Server, Bartending, Waiter

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