Anabel Martinez Cruz

(TEL): 619-***-****

Email: ad2id2@r.postjobfree.com

SKILLS

● Over 10 years’ experience in Hospitality & Customer Service

● Fluent in English and Spanish

● Proficient in Microsoft word, Excel, and PowerPoint

● Management experience

● Friendly, excellent communicator, positive, and strong work ethic.

● Flexible

WORK EXPERIENCE

2022- Present

Healthy Development Services

Answer phone calls to schedule development screening from referrals made or cancel appointments.

Schedule treatments offered at the office like physical therapy, occupational, Speech and behavior treatment services.

Work from referrals of main clinics to schedule Developmental screenings.

Enter all date of our services.

2021-2022

Amazon

Deliver packages to customers houses by driving company’s van.

Arrange all packages in order of how they have to be delivered.

Using company’s apps like Amazon app and a driving check app

2021-2021

USA Checks

Cash out checks and send money in and out of US.

Make main bank fills and make sure all cashiers had enough money.

Register customers in the system and very information entered.

Answer phone calls, reload any bus pass card or visa cards, make credit card payment and any bill payments

2020-2021

Cocktail server, Viejas Casino

Serve the designated area by taking drinks like coffee, soda, or alcohol.

Take cigarettes and food orders.

Carry a bank of $200 to cash out any alcohol orders.

2019-2020

Floor cashier, Barona casino

Consistently carried a bank of up $31,417.50 to cash vouchers or break bills.

Pay out jackpots and collect all paperwork.

Moderated the floor to make sure is clean and guest are okay.

Fix any minor slot machines problems.

2019-2020

Poker host, Jamul Casino

Attend all phone requests to add guests to the game board. Had a bank of

$80,000 in casino chips from $1,$5,$25,$100,$500

Cash in and out guests, run chips to fill all nine tables or for guest.

Answer all questions about promotions or all games offer.

2018-2019

Slot Attendant, Pala casino

Provided frontline exceptional guest service. Consistently carried a bank of up to $15,000 to cash out slot vouchers and to cash out chips from table games.

Performed maintenance on slot machines and did minor repairs.

Processed jackpots and tax forms entered all data to verify guest information.

Moderated the floor to make sure is a clean, safe.

environment for guest

2015-2018

Slot Attendant, Sycuan Casinio

Provided frontline exceptional guest service. Consistently carried a bank of up to $20,000.

While on the slot floor I cash out all vouchers from slot machines.

Performed maintenance on slot machines like paper outs and minor repairs.

Pay out Jackpots at my designated area and collected all information for tax forms.

Moderated the floor to make sure is a clean and a safe environment.

2012-2015

Manager, Subway

Demonstrated excellent communication skills and guest service.

Heard all the guest complaints and made sure I did everything I could to make the guests happy.

Made schedules for all shifts, did inventory and store food orders.

Trusted to open and close the restaurant, supervised all team members and to make the bank deposits.

Encourage team members to perform beyond expectations.

EDUCATION

Grossmont College- In Progress

El Cajon, CA

El Cajon Valley High School - High School Diploma

El Cajon, CA

References

Available upon request.

Contact this candidate