Trevor Jones

(C)407-***-**** ad2iao@r.postjobfree.com

Certified Scrum Master (CSM) with a background in Agile principles, project management, and programming. Servant-leader striving to help build software that is as structurally, semantically and aesthetically cohesive as it is intuitive for the user/customer. Work collaboratively to isolate problem domains and implement simple and repeatable solutions. Skills

Agile

Training

Scrum Kanban SAFe Jira CI/CD Team

Building

Strategic

Planning

Fast-paced

environments

Scope

Control

Estimation Excellent

communicator

Leadership CSM

Work Experience

Scrum Master

JC Land Partners August 2020 to Present

Facilitator of all Agile practices for the Acquisition & Disposition team. I’ve trained both teams on Agile principles while documenting all the systems and processes necessary to facilitate an automated workflow for all real estate transactions.

-Coach teams on Agile principles

-Facilitate Daily Standups

-Facilitate Retrospectives

-Remove team impediments

-Document automation processes for Acquisitions & Dispositions

-Set up KPIs to analyze workflow and team health

-Create and document all training/onboarding content for team Scrum Master

Cigna March 2023 to September 2023

Successfully stood up a brand new remote team that writes back end code for health insurance brokers.

-Documented processes for the team that has led to an increase in productivity and we have increased our velocity by 3 pts

-Documented processes & best practices for all the Scrum Masters and facilitated the Community of practice for Scrum Masters

-Led training for estimation which has begun the process of the entire organization having a unified process of estimating user stories

-Remove team impediments

-Facilitate Agile ceremonies

Scrum Master

Bank of America - Charlotte, NC August 2019 to August 2020 Description:

Facilitator of SAFE PI Planning for the BI tool. This BI tool is being utilized for the entire Global Risk Analytics Department. In addition, I coached the Reporting Team, Business Analyst Team and Data quality team towards a sustainable and continuous workflow.

-Document all processes in Confluence

-Comprehensive Report creation in JIRA

-Facilitate all scrum meetings while seamlessly removing impediments

-Effectively communicate with stakeholders to ensure requirements are clear while coaching and maintain Agile principles

-Assist in Release Planning

Scrum Master

LPL Financial - Charlotte, NC April 2019 to September 2019 Description:

Successfully built CI/CD Pipeline for the Investor Experience Application. I am responsible for guiding the team towards building the CI/CD Pipeline for the entire organization and all of its applications in order to initialize Automated Testing and Cloud Deployments.

-Taught Kanban & Agile principles

-Remove impediments

-Facilitate daily scrum, planning meetings, and retrospectives

-Move company applications into DevOps

-Coach team on building CI/CD pipeline

-Coach teams to self-organize and effectively communicate dependencies Scrum Master

Brighthouse Financial - Charlotte, NC March 2018 to July 2018 Description:

Successfully helped the Kanban BI Team standup a brand new infrastructure and create Executive dashboards for the Marketing Organization.

-Continually reinforce the Agile principles and values for the delivery team members, stakeholders, and BHF associates.

-Help the team identify, raise, and resolve impediments.

-Facilitate and assist Agile Scrum or Kanban teams in ceremonies including standups, sprint planning, backlog grooming, retrospectives, and PI planning sessions.

-Provide situational coaching and support team members to optimize their use of Agile.

-Help teams enable built-in quality by executing practices such as DevOps, CDCI Pipeline, Integrated Test Strategies, and automation.

-Lead and participate in communities of practice - populated with both Brighthouse and vendor employees - that serve to both promote best practices and solicit input on how to continuous improve operations.

-Participate in Agile organizational design discussions, making suggestions on Agile operating models based on knowledge, experience, observation, and team input. Scrum Master

Levvel - Charlotte, NC September 2017 to January 2018 Description:

I was brought on to Levvel to do consulting work. While with this company I trained new teams on Agile through workshops and continual coaching. I was responsible for helping teams build back-end development for customer payment processing. This functionality allows customers to pay their vendors and automatically generate files.

-Coach and maintain Agile principles by teach Scrum & Kanban

-Use Rally to estimate project delivery

-Work with stakeholders to communicate business requirements

-Work with Product Owner to ensure that user stories meet DOR (Definition of Ready) and DOD

(Definition of Done)

-Facilitate retrospectives, daily standup, and planning meetings Scrum Master

Ally - Charlotte, NC

September 2016 to September 2017

Description:

Ally bought Tradeking and I was the Scrum Master responsible for coaching the "Tradeking Advisor" team on developing and integrating the code with Ally. We were able to successfully merge our code with theirs and now customers can easily manage their accounts, view performance calculations/predictions, make withdrawals & deposits, SSO into their accounts and much more. I also worked with the "Market Data" team in maintaining our code that displays proper quote information from the NYSE. Both teams were fairly new and I was able to coach them both towards continuous improvement resulting in overall customer satisfaction.

-Facilitate Daily Standups, Retrospectives, and Sprint Planning meetings to remove impediments for Kanban & Scrum Teams.

-Coordinate team events to build team collaboration.

-Improve team collaboration through individualized coaching.

-Ensure that Agile principles are being kept.

-Work with Product Owner to ensure that user stories meet the acceptance criteria of DOR

(Definition of Ready) and DOD(Definition of Done).

-Use Jira to estimate project delivery.

-Foster self-organization and self-accountability amongst the team.

-Ensure cross-team and inter-team transparency and communication on scope, goals, milestones, risk, and critical issues.

-Conduct feedback sessions with business owners, project sponsors and team to ensure positive value.

Scrum Master & Java Developer

Georgia Technology Authority - Atlanta, GA March 2016 to September 2016 Description:

I was brought onto the Dealer Inquiry team to teach them Agile and improve the team. The biggest project I was involved in was creating new platform for our customer to receive vehicle information (VIN Numbers, Condition Reports, etc.) We were able to make drastic improvements in our project duration by implementing Agile methodologies. Taught Kanban & Scrum and introduced Agile principles to my team which resulted in a faster delivery of projects.

-Improved team collaboration through an extensive team analysis which made a drastic improvement in team productivity.

-Improved customer collaboration which resulted in better communication of requirements.

-Improved team estimation which helped us effectively set realistic deadlines.

-Facilitated daily stand ups, sprint planning meetings, and retrospectives in order to remove impediments.

-Learned Java and sat with developers to understand/fix impediments. Scrum Master

Manheim - Atlanta, GA March 2015 to February 2016

Description:

At Manheim we manage the nation's largest vehicle auction platform and register 7 million vehicles a year. Every day we worked to become more efficient in that process. The three teams I coached played a big part in a huge project called "gavel to gate." This was a three year project with a $100 million budget that we were able to maintain and made the customer experience quicker, easier, and more efficient.

-Facilitated daily stand ups for Kanban and Scrum teams, sprint planning meetings, and retrospectives for three different teams.

-Calculated team metrics through Version One to ensure that projects are on time and within budget.

-Assisted with company Agile training programs which resulted in better workflow for newer teams.

-Assisted with team outings to build team moral. This resulted in more trust amongst the team and better collaboration.

-Presented analysis findings both verbally and in written reports resulting in a better team understanding of Agile principles.

-Participated in special projects, external audits, evaluations and process improvements. Education

Trade School IT Certification in Information Technology Training Year UP - Atlanta, GA

March 2014 to March 2015

-Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship.

-Student Ambassador responsible for facilitating/scheduling meetings and calling approximately 30 potential students per week.

Diploma

Riverside Military Academy

May 2012

-Riverside Military Academy is a leading private, college preparatory, boarding school.

-Staff Sergeant in charge of approximately 20 cadets

-Completed JROTC Program

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