Customer Service High School

DAPHNE LIN

Brooklyn, NY ***** 518-***-**** *********.**@*****.***

I’m a recently certified makeup artist that is enthusiastic to begin my journey into the makeup field. I’m very passionate about makeup and making people feel more confident in themselves.

Skills

•Organization

•Time Management

•Creativity

•Makeup Application

•Completed 3 photoshoots within the school

•Completed multiple TFP photoshoots

Education

Fonda-Fultonville Central School Fonda, NY

High School Advanced Regents Diploma

June 2019

The Makeup Academy of NYC Manhattan, NY

Certification of completion in the Master Makeup Artistry Program of 100 hours October 2023

Certification in Sanitation Specialist September 2023

Experience

Solar Nails & Spa Johnstown, NY

Receptionist/ June 2019- November 2022

•Greeted customers and answered any questions they had about the store's products and services.

•Answered incoming calls to schedule appointments and answer questions for customers.

•Maintained a neat reception area by organizing materials and tidying up furniture.

•Provided excellent customer service while promoting reward programs to increase sales potential.

•Operated cash register to receive payment by cash, check, credit/debit card, and gift card.

Hillcrest Spring Assisted Living Facility Amsterdam, NY

Receptionist/ November 2022- September 2023

•Greeted visitors and provided them with assistance.

•Answered incoming calls, took messages, and transferred calls to appropriate departments.

•Maintained a neat reception area by organizing materials and tidying up furniture.

•Provided administrative support to staff members including filing documents, and copying documents when necessary.

•Updated daily log book with information about visitors entering the premises.

•Sorted incoming mail and directed to correct personnel.

•Monitored reception area to provide consistently safe, hazard-free environment for residents.

•Communicated with residents to determine feelings, need for assistance or social and emotional support.

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