Customer Service Inventory Control

Anthony D’Agostino

**** ***** ********* #**

Bronx, NY 10457

ad2i8a@r.postjobfree.com Cell: 917-***-**** Home: 917-***-**** OBJECTIVE: Seeking a Head Porter/Porter/Supervisor/Doorman/Concierge position SKILLS: Strip and Wax, Buffing Machine, Carpet Shampooing, Compactor Machine, Power Washer, Staff Supervision, Customer Service, English/Spanish EXPERIENCE:

11/17 – Present Maxwell-Kates Trinity House (Rental 200 units) New York, NY Lobby Attendant/Porter

• Clean building in all aspects -- including floor care maintenance.

• Interact with tenants, visitors, and vendors.

• Responsible for daily operations.

4/16-11/17 First Service Residential Condo (456 units) New York, NY Porter/Doorman/Concierge – Vacation Replacement

• Cleaned building in all aspects -- including floor and carpet care maintenance.

• Interacted with unit owners, board members, and contractors.

• Responsible for daily building operations.

3/11-10/15 RY Management Condo (33 units) New York, NY Porter/Concierge

• Cleaned building in all aspects -- including floor and carpet care maintenance.

• Interacted with unit owners, board members, and contractors.

• Responsible for daily building operations.

1/06-3/11 Eleven Riverside Corporation Co-op (650 units) New York, NY Porter/Concierge/Elevator Operator/Doorman

• Cleaned floors through daily care as well as intensive stripping, sealing, finishing, and polishing.

• Requisitioned supplies and equipment needed for cleaning and maintenance duties.

• Notified managers concerning the need for major repairs or additions to building operating systems. 1/97 – 10/05 Related Management Rental (264 units) New York, NY Doorman/Concierge/Porter

• Customer service.

• Interacted with residents, guests, vendors, and management.

• Responsible for daily building operations.

6/96-12/98 Fedcap Rehabilitation Services New York, NY Supervisor

• Supervised staff of 30 employees.

• Trained new employees in all aspects of the cleaning industry.

• Interacted with building management, federal judges, and legal staff. 12/93-12/95 Long Island Jewish Medical Center New Hyde, NY Supervisor

• Supervised staff of 40 employees; scheduled work and work areas.

• Trained new employees in all phases of housekeeping procedures.

• Conducted in-service training in universal precautions. EDUCATION: Borough of Manhattan Community College New York, NY

• Business Administration

REFERENCES: Furnished upon request.

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