Human Resources Computer Systems
Resume:
JUAN CARLOS GODINEZ
**** ******* *** **** *, BUENA PARK CA 90620
*************@*****.***
*************@*******.***.***
OBJECTIVE
To maintain a constant learning process to attain a higher level of professionalism and my skills improvement. To apply my knowledge and experience gained at work to share them with others.
EDUCATION
degree in computer systems January 2007 – Currently Student School University, Santa Ana, El Salvador
Not Completed (70%)
I am currently studying degree in computer systems, UNICAES college in Santa Ana Graduate School Bautista. January 1998 – October 2000 Santa Ana, El Salvador.
Carried out studies as general, bachelor’s in computer option, in which we could develop some small projects.
Computer maintenance and repair technician. January 2001 – November 2001 ITC Computer Santa Ana, El Salvador.
EXPERIENCE
IT Customer Service Analyst November 2022 – Present Fruit of the Loom, El Salvador, Honduras, Haití and México The first point of contact between the IT department and the engineers to solve, follow up on the help desk,(ServiceNow) so that the tickets entered will be closed in the shortest possible time, review of all IT service queues in El Salvador, Honduras, Mexico, and Haiti.
Skills
Adobe
Adobe Photoshop
Adobe Flash
Services Now
VMware
Zebra equipment
MS Office Suite
Office 2013
2007
0365
HTML/XHTML
Java
JavaScript
Visual Basic
Microsoft Form
Microsoft Teams
Microsoft flow
Power Virtual
Agents
Chatbots
AIX/Linux/UNIX
Windows Vista/XP
Windows 7
Windows 8
Windows 8.1
Windows 10
Windows 11
Certifications
SPP
VISUALHUR
SPC
CHART RUNNER
WIRELESS
SQL SERVER N1
CompTIA
Network +
Analyst of systems September 2008 – Present
Fruit of the Loom, Santa Ana Plant and Lempa.
Plant of Santa Ana in the area of packaging, label printer’s multifunction printers as a way to support all computer equipment central Santa Ana when necessary, both in hardware and software repair, implementation of new internal programs, support servers and network infrastructure.
Human Resources Assistant February 2006 – September 2007
Fruit of the Loom, Balsamar Plant,
Enter this place as assistant VisalHUR, system after I was transferred to human resources Assistant. My duties were to review periodic payroll, hiring employees and Office tasks.
Administrator attention to clients August 2005 – February 2006
ARESA, Santa Ana, El Salvador.
Performed the functions to coordinate the guarantees of persons who had acquired housing and which guarantee them would repairs to their homes, manage the company revenue and expenditure.
Network Security
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