Production Supervisor Customer Service
Resume:
EXPERIENCE
Production Supervisor
Aunt Millie's Bakery, Lowell, IN
• Supported HR with recruitment and hiring recommendations.
• Kept updated records of daily production milestones and incidents.
• Enforced safety and sanitation regulations.
• Inspected completed work to verify conformance with quality standards.
• Coordinated operations and activities within and between departments.
• Read and analyzed charts and work orders to define job requirements.
• Established work schedules, assignments and production sequences to meet production goals.
• Trained team members in equipment operation and proper use of PPE.
• Motivated employees and increased morale with performance incentives.
• Inspected materials, products and equipment to detect defects and malfunctions.
• Coordinated workflows and evaluated individual performance to optimize resources.
• Observed equipment operation and proactively addressed issues to prevent downtime.
• Monitored inventory to adjust scheduling and inform supply needs.
• Assessed production requirements to forecast timelines and outputs.
• Enforced preventive maintenance schedule for department equipment. November 2015 - March 2017
Shop Coordinator
Serve Steel, Merrillville, IN
• Engaged in sales, inventory-taking, reconciling cash receipts and in performing services for customers.
• Inventoried stock and reordered when inventory dropped to specified level.
• Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Assigned employees to specific duties.
• Planned and prepared work schedules and kept records of employees' work schedules and time cards.
• Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Enforced safety, health and security rules.
• Instructed staff on how handled difficult and complicated sales. JERI WILLIAMS
CONTACT
*****@****.***
Lowell, IN 46356
CAREER OBJECTIVE
Self motivated, goal oriented professional
with 20 plus years' diversified experience
involving administrative, warehousing and
management roles. Recognized for strong
work ethic, positive interpersonal
relations. management skills, and ability
to achieve established goals while under
workplace pressures. Dedicated
professional delivering excellent project
completion and every endeavor.
EDUCATION
May 1984
High School Diploma
Calumet High School, Gary, IN
ADDITIONAL SKILLS
• A seasoned warehouse professional with over 10 years hands on lead and warehouse experience
• Demonstrated talent developing effective solutions to difficult problems
• Recognized for vast training and lead experience and for becoming a go to person in every task
• Proven organizational communication and customer service skills
• Proficiency and shipping receiving conveyor operations and train the trainer
Contact this candidate