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Customer Service Front End

Location:
Greensboro, NC
Posted:
January 07, 2024

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Resume:

Lesette Glover

**** *** **** ** *** H

Greensboro, N.C. 27407

(336)609- 9627 **********@*****.***

PROFESSIONAL EXPERIENCE

Gregory L. Wood, Esq.

*** ******** ******

Mount Vernon, New York

Secretary: June, 2007 - December, 2013

● Handled a large volume of incoming calls.

● Greeted clients and assisted with intake forms.

● Scheduled appointments and consultations for practice.

● Communicated with other attorneys as necessary.

● Filed court documents.

● Assisted with Memos/ organization of client files

● Prepared the outgoing mail.

● Managed supplies and office maintenance.

Walmart White Plains NY

CSM: August 2016-August 2018

● Assisted in exchanges and returns

● Responsible for front end employees

● Kept count of registers

● Inventory

● Handled customer complaints and concerns

Capital of Greensboro

801 E Bessemer Ave

Greensboro NC 27405

Receptionist: Oct 2018-Feb 2019

● Took all incoming calls

● Scheduled service and sales appointments

● Issued demo tags and temporary permits

● Greeted customers

● Responsible for inventory

Publix Super Market

6029 W Gate City Blvd

Greensboro, NC 27407

Cashier: Oct 2019- present

● Check out customers

● Assist with location of product as needed

SKILLS

● Proficient in Microsoft Word.

● Proficient in Excel.

● Excellent customer service skills.

● Organized and professional.

● Exceptional filing skills.

EDUCATION

● Gorton High School (2002- 2006)



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