Customer Service Representative

Jessica Smiley

256-***-**** ****************@*****.*** 2306 Cumberland Ave Decatur AL, 35603

Profile

Reliable show up to work everyday on time, work hard with integrity, love learning as many things as I can to help grow the business and become more productive. Experience

SALES ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE, SPECTRUM, DECATUR, AL-2021-PRESENT Assisting customers with billing concerns, educating customers about Spectrum mobile, tv and internet services also home phone. Add/cancel services, handling cash payments. All while providing excellent customer service

ASSEMBLY WORKER, WAYNE FARMS, DECATUR, AL,-2009-2016 Packaged cooked chicken products and packaged it into its appropriate box. Also made boxes all while maintaining a clean and safe work environment CUSTOMER SERVICE REPRESENTATIVE, HUNTSVILLE, AL-2016-2021 Assisting customers with billing concerns, educating customers about Spectrum mobile, tv and internet services also home phone. Add/cancel services, handled different payment types over the phone.

ASSEMBLY WORKER, NATIONAL PACKAGING,DECATUR, AL 2003–2005 Packaged Splenda products into its appropriate packaging. And maintained a clean and safe work environment.

Education

Austin High School, Basic study, 2007

Skills

Empathy,Adaptability, Ability to Use Positive Language, Clear Communication Skills., Self-Control, Taking Responsibility, Patience.

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