Johan Tauzard

*** ******* ******, ********, ** **207

917-***-**** • ad2i2s@r.postjobfree.com

OBJECTIVE:

Seeking a job as an Airline Customer Service, so I could use my organization, problem solving skills and cheerful disposition to greet customers.

EDUCATION:

DeVry College New York, NY

AAS in Network Systems Administration(Expected graduation) Winter 2020 SKILLS:

● Proficient in Microsoft office (Word, Excel, PowerPoint)

● Fluent in English and Spanish

● Good at selecting and explaining the best solution to customer problems EXPERIENCE:

FedEx Brooklyn, NY

Pre-loader/Driver Aug 2018 – Present

● Loaded and unloaded trucks with mail; removed mail from carrier sacks

● Assisted in successful transfer and delivery of mail to intended destinations

● Distributed packages to customers who presented appropriate documentation and identification

● Communicated efficiently with fellow workers, supervisors and other members

● Helped sort packages to specific truck load

● Scanned each package to confirm package arrival and condition

● Provided considerate and efficient delivery of customer packages

● Maintained delivery log for pickup and delivery of packages to various locations

● Performed vehicle inspection before and after every daily route National Car Rental Queens, NY

Rental Agent Aug 2014– Jul 2018

● Rented automobiles to customers and ran full inventory off all vehicles

● Completed rental contracts and explained rental policies/procedures to customers

● Arranged trading of vehicles with other company sites

● Answered product and service questions; suggested information about other products and services Fresh Direct Queens, NY

Truck Driver Apr 2013 – Jul 2014

● Picked up items and delivered them to customers

● Padded, stacked and secured items on truck

● Assisted in loading and unloading vehicles

● Collected payments in cash, checks and credit cards SJ Services Boston, MA

Maintenance Worker/Freight Elevator Operator Jan 2011 –Mar 2013

● Provided maintenance services to the Prudential building

● Cleaned and sanitized washrooms and replenished supplies such as soap and toilet paper

● Stripped, buffed, waxed, and varnished floors using heavy equipment

● Mixed sanitizing agents in appropriate quantities and properly disposed of waste after use

● Emptied trash receptacles and ensured that garbage was properly disposed of in correct areas

● Cleaned floors by sweeping and mopping, vacuuming and shampooing carpets

● Transported a variety of tools, equipment to the job sites

● Accepted and signed for deliveries of supplies and made sure all equipment was fully functional

● Provided customers with full details on how equipment works

● Cleaned the loading dock and operated the freight elevator

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