Customer Service Data Entry
Resume:
Ginger Currie
Scranton PA *****
Cell: 570-***-**** Home:Email: *********.**@*****.***
Summary of Qualifications
●Typing speed 25wpm
●Data entry
●Customer service
●Inventory control
●Bookkeeping
●Dispatching
●Payment processing
Strong work ethics
Professional Experience
Customer service rep
●Data Entry
●Claim processing
●Customer follow up
●Order status
●Inquiry,of tiles
●Phone, replying to emails
●Payment processing
Enrollment Advisor
●Help enroll new students in the program which best fits what they are interested in.
●Process payments.
●Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
●Follow up with new students to see how the program is working out for them.
Fraud Analyst
●Process fraud claims for customers who suspect fraud on their account.
●Check status of claims that have already been processed.
●Close out credit cards,accounts, debit cards and create new account numbers and cards.
●Document all investigative activities.
●Prepare written reports of investigation findings.
Customer Service Representative
●Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
●Greet persons entering establishments, determine nature and purpose of visit.
●Transmit information or documents, using computer, mail, or facsimile machine.
●Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers. File and maintain records.
●Process and prepare memos, correspondence, travel vouchers, or other documents.
Employment History
Customer service rep Arley wholesale
Scranton pa 05/18-09/20
Enrollment Advisor, Penn Foster Career College, Scranton, PA 12/11-03/12
Fraud Analyst, Bank of America, Scranton, PA 09/11-12/11
Customer Service Rep, O'Melveny & Myers Law Firm, Los Angeles, CA 05/02-08/08
Education
Los Angeles County of Education, Job Readiness, Los Angeles, CA
UEI, Business Office Administration, Los AngelesCA
Washington High School,General Studies,Los Angeles, CA
References Available Upon Request
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