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Customer Service Representative

Location:
Halang, Laguna, 4027, Philippines
Salary:
35000
Posted:
January 06, 2024

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Resume:

FATIMA MARCOS AZURES

Block *** Lot ** Phase *, Mabuhay, Mamatid, Cabuyao City, Laguna

096********

ad2htb@r.postjobfree.com

Birth date. May 05,1984

Birthplace: Los Baños, Laguna, Philippines

Nationality: Filipino

Gender: Female

Civil Status: Single

Age:: 39

Job Objective

To find work were thoroughness, discipline and hard work is practiced and be employed in any job/ position which requires the technical knowledge and skills, competent and dependable service, with the necessary attitude and determination.

Educational Background

College: University of the Philippines Los Baños

College, Los Baños, Laguna

Certificate in Forestry (CIF)

General Forestry

2001-2004

Secondary: Los Baños National High School

Umali Subdivision, Batong Malake

Los Baños, Laguna

1997-2001

Primary: Holy Angels School

Silangan Road, UP, College,

Los Baños, Laguna 1991-1997

Experience

Customer Service Representative ll

Teletech/ 2nd Level Robinsons Mall, Brgy. Tagao, Sta.Rosa City, Laguna (September 2021- Present)

-Inbound / Outbound calls

-Chat support

-Customer Inquiries

Customer Service Representative.

INSPIRO Relia Inc./ Ortigas, Pasig City (June-August 2021)

-Web Hosting Account

-Inbound and Outbound calls

-Transact billing

-Customer inquiries

English Tutor/ Babysitter/ (Macau,China)2016-2020

-Responsible for helping a 6 years old kid to learn how to write, read and speak in English.

-Ensuring child safety

-Preparing meals and snacks

- Assisting the kid to her academic lessons

Sales Clerk/ Cashier (Pro Boni Fame SPORTS OUTLET 2014-2016

-Assist customers in the in-stock,check-out process

-Responsible for the compilation of Delivery Receipts, price checks, collecting payments and giving appropriate change

-Take inventory, stocks and restocks of items

Sales Secretary/ Sales Personnel (FRSS Technology and Consultancy)2013-2014

-File reports, answer phone calls, reply to emails and handle customer inquiries

-Giving and making quotations

-Follow up clients to make sure that the product or service has been delivered as promised

Skills

Proficient in computer programs(MS Word,Excel, PowerPoint)

Good in oral and communication skills

Leadership characters

Organizational Affiliation

Member, University of the Philippines Alumni Association (UPAA)

Member, University of the Philippines Los Baños- College of Forestry and Natural Resources Alumni Association (UPLB-CFNRAA)

Alumna, UP VARRONS LTD.

-Facilitator,UP Ecological Camp (eco camp 2005)

References

Available upon request.



Contact this candidate