Monique Dotson
Wholecare
Nashville, TN *****
*******************@***********.***
Schedule- staffed and maintained over 1500 hrs per week Interviewed and hired new employees
Signed up new clients
Trained and supported all caregivers
Back-up staff/ caregiver
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA
AdvanceCare Health Services - Hermitage, TN
April 2022 to Present
Assist with ADL’S
Transfers
Meal prep
Bathing
Grooming
Dressing
Toileting
Jane Waterlow
Self Employed Contractor - Nashville, TN
August 2020 to Present
Assist with ADL’S
Wound care
Personal assistant
Assist physicians and nurses
Report any changes in condition
Private Duty Caregiver
self-employed - Nashville, TN
August 2019 to Present
Personal Care (bathing, dressing)
Pedicure
Manicure
Facials
Make up
Transportation
Scheduling Coordinator
Caregivers by WholeCare - Nashville, TN
June 2019 to August 2020
Schedule- staffed and maintained over 1500 hrs per week Interviewed and hired new employees
Signed up new clients
Trained and supported all caregivers
Back-up staff/ caregiver
Authorized to work in the US for any employer
Willing to relocate anywhere
Home Care Supervisor
RITA'S CARE AT HOME, LLC - Nashville, TN
February 2015 to March 2020
• Attend job fairs, agencies, and make cold-calls to recruit new employees.
• Hire and provide initial and on-going training for new hires as needed.
• Maintain weekly staff schedule of approx. 1,300 hours a week for 80+ full and part-time staff.
• Meet deadlines by submitting weekly, bi-weekly, and monthly reports to independent long term care insurance companies.
• Manage and resolve employee issues throughout Davidson County and surrounding counties.
• Reconcile payments from insurance clients and post employee payroll bi-weekly.
• Conduct home visits for health and home assessments as needed. Caregiver
RIGHT AT HOME - Nashville, TN
March 2012 to February 2015
• Established and maintained harmonious relationships with the patient, family, and personnel.
• Documented daily interactions and activities by completing forms, reports, logs, and records.
• Protected the organization's value by maintaining strict confidentiality and following policies and procedures.
• Provided activities for daily living by assisting with serving meals, feeding patients as needed, ambulating, personal hygiene, and grooming.
Self-employed Personal Assistant
William Weaver - Nashville, TN
March 2000 to September 2009
• Attended and scheduled meetings and networking events for fundraisers sponsored by William Weaver and variety of his organizations.
• Maintained personal calendar of activities to ensure a high quality of life personally and professionally.
• Served as a liaison between Mr. Weaver and medical professionals to ensure balanced and continued care.
• Trained all new caregivers and household support staff.
• Arranged for local and nationwide travel and accompanied Mr. Weaver as needed. Education
Associate in Healthcare management
Nashville State Community College - Nashville, TN
August 1997 to May 2000
Skills
• Customer Service (10+ years)
• Healthcare Management (8 years)
• Nursing (10+ years)
• Home Care (10+ years)
• Personal Assistant Experience (10+ years)
• Cold Calling
• Practice Management (8 years)
• Hospital Experience (2 years)
• Medical Scheduling (6 years)
• HIPAA (10+ years)
• Insurance Verification
• Medical Terminology
• Nail care
• Patient care
• Caregiving
• Medical Office Experience
• Employee Orientation
• Interviewing
• Experience Administering Injections
• Office Management
• Recruiting
Certifications and Licenses
CPR/First Aid
CNA
Assessments
Customer service fit — Familiar
July 2019
Assesses personality traits that result in high-quality customer service. Full results: Familiar
Scheduling — Familiar
October 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Customer focus & orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Receptionist — Familiar
October 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Administrative assistant/receptionist — Highly Proficient September 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Microsoft word
Excel
Powerpoint