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Customer Service Warehouse Associate

Location:
Baltimore, MD
Posted:
January 05, 2024

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Resume:

Nysha Doose

Individual experienced in customer service retail looking for an organization to grow and utilize skills.

Baltimore, MD 21213

ad2hoe@r.postjobfree.com

+1-443-***-****

Work Experience

Warehouse Associate

Amazon - Baltimore, MD

April 2018 to Present

• Pick items from bins to be packed and sent to customers.

• Train new employee's on different processes and procedures.

• Stowed items in appropriate bins.

• Picked up overtime hours when experiencing staffing shortages.

• Kept up with total time on task.

Babysitter/Nanny

Self-employed - Baltimore, MD

January 2017 to Present

• Care for various children in the neighborhood when parents are at work.

• Teach children different tasks including shoe tying, potty training, and school work.

• Coordinate pick ups and drops off for each child.

• Cook food for children based on dietary restrictions and age.

• Observe and monitor children's playtime activities.

• Maintain a safe play environment.

Warehouse Worker

KohlsDistribution Center - Edgewood, MD

September 2022 to December 2022

• Worked additional hours and shifts to meet tight deadlines during peak periods.

• Picked up heavy objects using proper lifting techniques to avoid personal injuries.

• Shifted and moved products inside delivery vehicles to stack properly for safe transportation.

• Weighed and measured products and materials to meet regulatory requirements. In Home Caregiver

Layla Assistant Living - Baltimore, MD

October 2020 to October 2022

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Trained new caregivers in client needs and caregiving standards. Caregiver

Lorien Assisted Living - Edgewood, MD

January 2021 to June 2022

Followed care plan and directions to administer medications. Worked closely with clinical staff to support therapeutic and behavioral plans. Improved patient outlook and daily living through compassionate care. Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes. Monitored health and well-being of clients and reported significant health changes. Sales Associate/Cashier

Children’s place

March 2020 to April 2021

• Greeted customers and assisted them with any concerns or needs

• Went above and beyond for customers daily which included assisting with finding different clothing for different occasions.

• Stocked sales floor with updated merchandise.

• Tendered customers orders using cash, debit, and or credit.

• Assisted manager with training new employees on the floor or register.

• Opened and closed store weekly and completed end of shift paperwork and register break downs. Crew Member

Chipotle Mexican Grill - Baltimore, MD

September 2019 to December 2019

• Communicated with regarding orders, concerns, or complaints.

• Performed cleaning duties such as sweeping and mopping to keep store sanitary.

• Prepped and prepared food according to store safety standards.

• Accepted payment from customers and made change when necessary. Education

High school diploma or GED

Laurel High School - Laurel, MD

August 2012 to June 2016

Skills

• Sales

• Cashiering (4 years)

• Retail Sales (4 years)

• Merchandising (4 years)

• Cash Handling (4 years)

• Product Location Skills (2 years)

• Regulatory Compliance (2 years)

• Forklift Operation (3 years)

• Teamwork and Collaboration (2 years)

• Meal preparation (2 years)

• Time management (2 years)

• Client Documentation (2 years)

• ADL Assistance (2 years)

• Community Activities (2 years)

Certifications and Licenses

Forklift Certification

CPR Certification



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