Customer Service, Mail Sorting, Communication, Learnability, Teamwork

Lexus Anderson

**** ******* **** ******, ** *****-8378 252-***-**** **************@*****.***

Professional Profile

Driven, dependable, hard working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization. Motivated and resourceful professional with a reputation for quality, proficiency, and reliability seeking to transition medical education to the healthcare industry. Energetic professional ready to bring medical training and new ideas to a progressive healthcare facility that demands and recognizes efficient and effective practice. Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.

Proficiencies: MS Excel; MS Word; MS PowerPoint

Skills: Time management skills; Following directions; Organized; Customer Service oriented; Able to work independently

Key Qualifications

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2024

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Professional Experience

Subway - Lucama, NC

01/2022 - 10/2023

Sandwich Artist/Cashier

§Greet and serve customers.

§Prepare their food, maintain food safety and sanitation standards.

§Process light paperwork.

§Uses Point of Sale system/cash register to record their order, collects payment from guests and makes change.

§Understands and adheres to all quality standards, formulas and procedures.

DHL - Raleigh, NC

03/2021 - 02/2022

Mail Sorter/Package Handler

§Responsible for managing inbound/outbound receipt of product into a distribution center.

§Sort mail by letter and zip code.

§Run a machine placing all barcodes facing upward so the machine can scan the barcode and placing them in the correct bin.

Pamlico Air - Wilson, NC

08/2020 - 03/2021

Assembly Worker/Machine Operator

§Manufactures and provides air filters, air filtration products and equipment.

§Assembleproducts according to specifications and blueprints.

§Use hand tools and power tools to fabricate andassemblecomponents.

§Work with a team building, inspecting, and packing made from scratch air filters.

§Use Fiber Glass,the Select FDC and a polyester option, the Select PDC.

05/2019 - 10/2020

Walmart - Zebulon, NC

Online Grocery Shopper/Customer Service

§Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.

§Stage products in the correct temperature areas, follow special requests for each customer, relay order information to customers, and maintain the cleanliness of an online grocery area.

§Deliver the groceries to the customers vehicle upon arrival.

Volunteer Experience

Contact this candidate