Elizabeth Ragasa

Ontario, CA *****

ad2hlf@r.postjobfree.com

+1-951-***-****

Work Experience

Assembler, Philips - Ontario, CA

September 2018 to Present

-Assembles and packs dental kits in a clean room environment

-Measures and records process parameters to supervisor

-Complies with GMP's regarding material labeling, proper segregation of materials

-Demonstrates, understands and follows production quality system

-Cleans and maintains work areas

-Reports material shortages and adheres to production schedules

-Proposes Kaizens for the improvement of the work situations and areas

Customer Service Associate, Walgreens - San Jacinto, CA

January 2018 to September 2018

-Engages and offers customers with products and services -Registers customer purchases on assigned cash register and collects cash as payment and distributes change as requested

-Processes returns, voids, rainchecks, refunds and exchanges as required by customers

-Keeps counters and shelves clean and organized while taking inventory and maintain records.

-Ensures compliance with state and local laws on regulated products such as alcoholic beverages and tobacco products

-Constructs and maintains displays including promotional, seasonal and sale merchandise. -Adept with the retail store's system and equipment

General Manager, St. Jude Energy Measurement Laboratory Mandaluyong City - Metro Manila, PH

May 2012 to December 2017

-Responsible for overseeing the process of testing and calibration of electric meters from clients -Attends technical meetings conducted by the Energy Regulatory Commission

-Ensures all guidelines and operating procedures on electric meter testing and calibrations imposed by Energy Regulatory Commission are strictly complied

-Confers with production engineer and technicians on work optimization

-Prepares test reports on meters calibrated and tested

-Responsible for submitting test reports of qualified meters to Energy Regulatory Commission -Responsible for attending to clients queries and complaints

-Responsible for the scheduling of testing and deliveries of meters to the clients

General Manager, Republic Crystal Laboratory Mandaluyong City - Metro Manila, PH

October 1995 to May 2012

-Coordinates implementation of new design and process to enhance yield.

-Instructs staff on time and waste management -Responsible for the overall flow of the manufacturing process of crystal oscillators from quartz crystal wafers to finished crystal oscillators.

-Responsible for the procurement and inventory of raw materials.

-Oversees the maintenance and repairs of the equipment and machines for the whole manufacturing process.

-Conducts meetings with customer to very well comply to their requirements -Responsible for keeping the books of accounts.

Unit Manager, Philiam Life, Mandaluyong City

June 2000 to June 2003

-Oversees sales accounts of sale counselors

-Helps sale counselors in product promotions

Crystal Department Supervisor Republic Crystal Labs - Metro Manila, PH

August 1990 to October 1995

-Handles all customer requirements

-Provides staff with technical guidance in handling plating and grinding machines and soldering machines -Responsible for overseeing the staff handling the manufacture of the crystal oscillators from quartz crystal wafers to finished products.

-Responsible for the quality control of the finished oscillators.

-Responsible for the procurement and inventory of raw materials..

-Supervises the prompt delivery of goods to customers

Radio Crystal Processor, Republic Crystal Labs - Metro Manila, PH

March 1983 to August 1990

-Responsible for the manufacture of crystal oscillators from quartz wafers to finished crystal units which includes: wafers grinding and polishing, testing and checking of crystal wafers, wafers electroplating, crystal ageing, air sealing of oscillators.

-Responsible for the operation of machines and equipment for the manufacture of crystal oscillators such as: impedance meters, frequency counters, vacuum plating machines, lapping and grinding machines, contouring machines, vacuum sealing machines, printing machines

Education

Bachelor of Science in Chemical Engineering

Mapua Institute of Technology

June 1978 to March 1983

Skills

• -Experienced in nickel, gold and silver plating

• -Electroplating bath formulation

•-Familiar with electroplating, vacuum evaporation plating and immersion plating processes

•-Lapping Machine and Plating Machine Operation

•-Familiar with sandblasting, grinding and ultrasonic cleaning machines

•-Adept in handling soldering iron, calipers and micrometers, analytical and digital scales

•-Knowledgeable about piezoelectricity

•-Familiar with impedance meters, frequency counters, multi-meters and other electronic

equipment

•-Soap and detergent formulation

•-Micro-business management

•-Bookkeeping

•-Proficient written and verbal communication

•-Proficient in Microsoft Word & Excel,

•-Microsoft Excel

•-Manufacturing

•-SAP

•-Microsoft Word

•-Microsoft Office

•-Assembly

•-Basic and Engineering Math

•-Retail sales

•-Customer service

•-Change management

•-Root cause analysis

•-HIPAA

•-Quality assurance

•-Packaging

•-Analysis skills

•-Basic Lean Analysis

-English

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