Cynthia Laverne Walker
Beaumont, Texas 77705-5114
Phone 409-***-****
*********@*****.***
OBJECTIVE:
To secure a position as a Benefits Manager/HR Generalist with an established organization utilizing my skills. ability, knowledge, and experience.
EMPLOYMENT:
Benefits Manager 02/24/2006 – 05/31/2021
Lamar University Beaumont, Texas
Performs activities in support of Lamar University employees (2000) benefits program including short- and long-term disability, health, and life insurance. Performs duties that include but are not limited to the ERS retirement and tax-sheltered annuity programs. Disability Claims, Counsel employees on issues related to disability insurance, provides employees disability claim forms for completeness. Coordinates activities between the disability company and agency. Coordinates employee's activities related to receiving disability payments. Performed New Employees orientation on all benefits. Assists employees with the completion of new hire and insurance enrollment forms. Data Entry into PeopleSoft (Insurance and Retirement) and process insurance adjustments. Conduct Sumner enrollment health fairs. Performs activities related to employees' separations from employment including counseling, documentation, and preparation of appropriate forms, and referrals to ERS. Process insurance overpayments. Maintain a daily log of calls and e-mails responses.
Benefits Coordinator 01/01/2000 – 08/31/2005
Texas Health and Human Services Beaumont, Texas
Under the direction of the Director of Human Resources, performs activities in support of HHSC employees’ benefits including short- and long-term disability, health, and life insurance, FMLA, Workers' Compensation, and other types of employees’ insurance. Performs duties that include but are not limited to the ERS retirement and tax-sheltered annuity programs. Disability Claims, Counsels employees on issues related to disability insurance, provides employees disability claims forms for completeness. Coordinates activities between the disability company and agency. Coordinates employees' activities were related to receiving disability payments. Leave- completes retirement leave verification forms. Assist in training supervisor and timekeepers in leave and FMLA-Performed New Employees orientation on all benefits. Assists employees with the completion of new hire and insurance enrollment forms. Data Entry into PeopleSoft (Insurance and Retirement) process insurance adjustments. Conduct Summer enrollment health fairs. Performs activities related to employee separations from employment including counseling, documentation, and preparation of appropriate forms, and referrals to ERS. Maintain Insurance and overpayment.
Human Resource Specialist 03/12/1979 – 12/31/2000
Texas Department of Human Services Beaumont, Texas
Conducts testing for entry-level Texas Works Advisor and clerical applicants. Interviews and selects staff for clerical and other positions at group AIO and below. Manages applicants tracking system for entry-level staff. Interprets HRS policies and procedures for staff and the public. Coordinates/handles human resources actions for assigned areas (for example, selections, promotions, transfers, payroll and disciplinary actions, separations, unpaid leaves, dispute resolution). Screens applications to determine if applicants meet minimum qualifications. Maintains automated system (for example, applicant tracking, job announcements, or standardized test battery). Interprets policies, procedures, rules, regulations, or standards to others (for example, staff applicants, clients, providers, vendors, the public, public officials).
Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquires, address issues, or resolve problems or complaints. Train Human Resource Clerks for HR-on-HR procedures, all HR actions (for example, selections, promotion, transfer, payroll, separations, entry, and applicant tracking).
EDUCATION
Lamar Institute 09/01/1990 - 12/31/1992
Beaumont, Texas
Hebert High School 09/01/1971 – 05/31/1974
TRAINING
Stress Management, Time, and Leave Reporting. Management Education for Secretaries.
Dependency Workshop, Worker’s Compensation Training, QLP Computer Training,
Business writing skills, Civil Rights Training, how to deal with difficult people, The take charge.
Secretary, Benefits Coordinator training, Deal with different Personality, Diversity Training. and
Time Management Training.
REFERENCES
Upon Request