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Senior Lead Customer Service

Location:
Covington, GA
Posted:
January 05, 2024

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Resume:

JOANNE BASTIAN PELT

*** *********** *******

COVINGTON GA 30016

(C) 770-***-****

OBJECTIVE: Over 25 years of extensive knowledge in the operation of accuracy judgement and

analysis of diversified experience in the Quality Department.

2017-2023 CR Bard, BD Becton Dickerson Covington GA

IQC Technician

Audits and review all documents for preparation prior to lot releases.

• Inspects incoming products (components, finished goods) in accordance with internal plant SOP’s and product specifications to ensure that the products meet visual and or dimensional requirements.

•Keeps accurate orderly records of inspections. Prepares Rejection Notices where appropriate. Properly samples product in accordance with procedures/specifications.

•Properly identifies and segregates product as to its inspection status (Pending, Reject, Accept)

•Performs inventory transactions. Assist in the review of red-lined EIPS/IP’s.

•Proper use of inspection equipment and the verification that equipment has a current calibration status. Assist with sort and rework activities.

•Conducts weekly safety meetings as a safety lead coordinator finding ways to continue and improve safety culture in the workplace.

2010-2017 FACET TECHNOLOGIES, Atlanta, GA

QC Senior Lead Tech

•Perform functional medical testing on various lancet devices for product release.

•Functional testing using Chatillon, calipers, micrometers, and Scope.

•Receive incoming medical products for shipment and lot releases, maintain history files and all required data regarding Q.A function.

•Excellent attention to detail.

Audits and review all documents for preparation prior to lot releases.

2007-2010 ALPHA SCIENTIFIC, CR BARD COVINGTON, GA

Senior Lead QA Tech II

•Performs specific quality related functions within Bard’s quality program,

such as testing expert, visual, and dimensional inspections.

•Possesses interpersonal skills, demonstrates professionalism as well as customer concern being priority. Audits and review all documents prior to lot releases.

•VITEL, NORCROSS, GA

SENIOR INSPECTOR

•Demonstrated proficiency in the capacity of electronic circuit boards, SMT and Thru-Hole operations. Versatile, trained, and effective in the technical areas of Quality Assurance Inspection Audits/Customer Service Care.

•Working knowledge of fiber optics assembly.

•Designed spreadsheet in excel to control calibration process. Responsible for some in-house calibrations and tracking all nonconforming products on a MRB spreadsheet.

•In house Certifications IPC-A610C, ANSI/JSTD001A as well as manufacturing process.

•NOVOSTE CORP, NORCROSS GA

SENIOR LEAD INSPECTOR

•Receive incoming medical products for shipment and lot releases, maintain history files and all required data regarding Q.A function.

•Performed dimensional data for Protocol Development and production runs.

TECHNICAL QUALIFICATIONS

Expert in office programs, i.e. Excel, Microsoft Word

SPECIAL SKILLS:

•Working knowledge of (JIT) and (GMP)

•Southern Polytech Institute, Certified in Mechanical Inspection.

•Assistance in obtaining Certification of ISO 900:200.

•Certification in Medical Billing & Reimbursement and HIPPA Laws



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