Customer Service Administrative Assistant

: margaretwhitenton? *@*****.***

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WHITENTON

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{INSURANCE AGENT 03/2023 to 06/2023

Aflac, Tupelo, MS

+ Built relationships with clients using active listening and issue resolution to pra

excellent service.

+ Responded to customer calls swiftly to resolve issues and answer questions.

+ Maintained high standards of customer service by building relationships with

cients,

+ Cross-sold insurance products to existing clients to reach sales targets.

RECONCILEMENT CLERK 06/2022 to 12/2022

Renasant Bank, Tupelo, MS

ADMINISTRATIVE ASSISTANT 05/2007 to 03/2022

BancorpSouth Customer Service Operations, Tupelo, MS

+ Answered multi-line phone system, answering 60-100 calls daily.

+ Executed record filing system to improve document organization and management.

+ Responded to emails and other correspondence to facilitate communication and

enhance bubiiess processes.

EDUCATION

University of Mississippi, University, MS

BBA, Management And Marketing, 05/1991

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