Administrative Assistant Customer Service
Resume:
MARIE DORSEY
CAPITOL HEIGHTS, MD 20743
OBJECTIVE: To continue to work in an environment utilizing my administrative and customer service skills.
EXPERIENCE
Executive Administrative Assistant (Intellectual Property) - Steptoe & Johnson LLP – January 2009 – August 2020
Of note, IP Group moved from Ballard Spahr Andrews & Ingersoll LLP to Steptoe & Johnson LLP January 2009
Provided assistance and research for several attorneys and paralegals
Reviewed the docket and alerted attorneys and paralegals regarding upcoming due dates
Maintained client and chronological files
Prepared draft and finalized USPTO filings
Finalized client correspondence such as reporting cease and desist letters
Processed other incoming and outgoing correspondence
Entered and reviewed attorney’s time
Arranged travel and meeting arrangements
Handled telephone calls
Created new client matter numbers
Legal Administrative Assistant (Intellectual Property) – Ballard Spahr Andrews & Ingersoll LLP – 2008 – 2009
Provided assistance and research for several attorneys and paralegals in the IP trademark department
Reviewed the docket and alerted attorneys and paralegals regarding upcoming due dates
Maintained client and chronological files
Prepared draft and finalized USPTO filings
Prepared draft and finalized client correspondence such as reporting cease and desist letters
Processed other incoming and outgoing correspondence
Entered and reviewed attorney’s time
Prepared expense reports
Arranged travel and meetings
Handled telephone calls
Created new client matter numbers
Foreign Filing Processor (Intellectual Property) – Venable LLP - 2005-2008
Prepared and processed filings of new foreign trademark and patent applications
Prepared formal documents for execution
Composed routine correspondence monitor and maintain caseload dockets
Reconciled and processed receipts for reimbursement
Maintained files and updates of foreign associates contacts and forms
Foreign Filing Assistant/Legal Assistant (Intellectual Property) - Shanks & Herbert/Reed Smith LLP – 2000 - 2005
Prepared and process the filing of new foreign patent applications
Prepared formal documents for execution
Composed routine correspondence
Coordinated the legalization of formal documents including state authentication
Maintained files and updates of foreign associates
Prepared and processed filing of new foreign patent applications
Prepared formal documents for execution
Composed routine correspondence
Coordinated the legalization of formal documents including state authentication, as well as appropriate embassy and state department seals
Maintained caseload dockets
Maintained administrative and client records
Prepared travel itineraries and expense reports
Executive Assistant - Georgetown University Medical Center (Gastroenterology) - 1994 - 1999
Represented supervisor at staff meetings and reported on proceedings
Supervised clerical assistants and resolved routine administrative matters
Scheduled out-patient services and arranged in-patient admissions
Prepared travel itineraries and expense reports
Transcribed medical reports
Other administrative duties as requested
SKILLS: MS Word, Excel, PACER, Chrome River, Intapp, Westlaw, IQ Track
Timeslips, DTE, CPI
EDUCATION: High School Diploma; 3 years University of the District of Columbia (Social Work)
Contact this candidate