ROBYN K. RIES

**** ******* ***** *****, #***, CRYSTAL, MN 55422

612-***-**** ad2hds@r.postjobfree.com

OBJECTIVE

Obtain employment that offers personal career development and with daytime work hours. To be one of your best employees who excels at my job performance and promotes the mission of the company. Americas Best, 8348 Highway 7, Saint Louis Park, MN 55426 April 30, 2021 - Present Receptionist

• Welcome and Greet All Customers

• Answering Phones

• Scheduling Appointments

• Verifying Patient's Insurance Information

Ophthalmic Technician

• Perform Office Administrative Duties

• Review Patient’s Medical History & Medication Use

• Educate Patient About Eye Exam and Eye Health Procedures

• Tools Used for Diagnostic Eye Evaluations

o Autorefractor, Measures patient eye refraction to determine eye corrections. o Retinal Imager, A diagnostic test creating high-quality digital images of the inner and back surface of the eye. Allows the diagnosis of conditions like diabetes-related retinopathy, glaucoma, and macular degeneration.

o Lensometer, Measures the dioptric vertex power, optical center, cylindrical axis, and prism of a lens. Prescription on Current Glasses or Contacts.

• Assists the Ophthalmologist

Fury Jeep Stillwater, 12969 N. 60th Street, Oak Park Heights, MN 55082 August 2020-April 2021 Front Desk Receptionist

• Welcome and Greet All Customers.

• Assist walk-in Customers by directing them to the appropriate person or department.

• Answer phones and transfer calls to the appropriate person or department.

• Data Entry

o Complete Service Orders

o Record Payments

o Record Warranty Work

• Receive, Record, and Notify Customers when License Plates Arrive.

• Receive, Document, and Tag New Cars.

• Assist Sales Staff with Paperwork.

• Assist Service Customers with Payments and returning Keys when the Service Department is Closed. ROBYN K. RIES

2930 DOUGLAS DRIVE NORTH, #129, CRYSTAL, MN 55422

612-***-**** ad2hds@r.postjobfree.com

Restart Inc. 5275 Edina Industrial Blvd., Edina, MN 554**-****-**** Direct Service Professional 2

• Direct Vulnerable Adult ABI/TBI services

• Coordinate Three Residential sites:

o Manage Budget

o Train & Coach Staff

o Track & Monitor Client Goals

o Pass Out Medications

o Create menus and order supplies.

o Schedule Staff and Staff meetings, Client appointments, and transportation for three residential sites

• Work closely with Restart Managers, Nurses, and Independent Living Skills personnel Holiday Station Store Management, Bloomington, MN 2010-2014 General Manager, Responsible for the management of a multimillion-dollar business.

• Met profit goals, and provided a safe, clean environment for customers.

• Reconciled daily financials, payroll, invoices, and registers.

• Insured all inventory orders comply with contractual minimums.

• Reconciled all Minnesota Daily Lottery receipts and records.

• Provided customer support/service to ensure return profitability.

• Supervised and managed staff, performed evaluations, career guidance, and motivation.

• Managed and maintained proper scheduling of employee hours, and store productivity goals. Burger King, Burnsville, MN 1993-2010

General Manager, Responsible for management of a million-dollar business, and implementation of the business mission.

• Established Customer Goals for Safe Family Fun Experience o Created fun customer promotions.

o Designed new and fresh ideas to attract and retain customers. o Offered special fundraising events for organizations.

• Established Employees Goals to Improve Productivity and Efficiency o Designed staff goals and training.

o Developed employee reward program including creative and fun staff rewards.

Created a collectible staff-reward point system.

Reward employee points based on; customer feedback comments, cleaning excellence, assisting other employees, and proficiency targets. o Trained and motivated staff on proper customer communication.

• Supervise and manage staff, perform evaluations, career guidance, and motivation.

• Managed and maintained proper scheduling, employee hours, and store productivity goals. ROBYN K. RIES

2930 DOUGLAS DRIVE NORTH, #129, CRYSTAL, MN 55422

612-***-**** ad2hds@r.postjobfree.com

Previous Employers: Licensed Home Day Care Provider, Chaska Cable Network Manager, TVQ Sales Manager, Patient Service Nurse’s Aide Methodist Hospital, Walgreens Drug Store Assistant Manager and Pharmacy Technician, Nurse’s Aide Texa-Tonka Care Facility. Education & Awards

Moorhead State University 1-year general studies, Certificate in Early Childhood Development from Hennepin County Vo-Tech Management Training Courses, Achievement Awards: Speed of Service and Highest Inspection Score in the Company.

References available upon request.

Respectfully,

Robyn K. Ries

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