Business process improvement
Resume:
**.***********@*****.***
**** **** *** ****, ********** FL 33765
C O N T A C T P R O F I L E
E X P E R T I S E
E D U C A T I O N
W O R K E X P E R I E N C E
Business Operation
Requirements Analysis
People Management
Project Management
B.S. in Industrial Engineering
Polytechnic University of the
Philippines
2010-2015
Conduct process review, data gathering, research and benchmark on industry's best practices
Conduct review and analysis work (e.g., value analysis, cost-benefit analysis, etc.)
Propose changes, updates in manual, policies, guidelines, and procedures Evaluate acceptability of inputs of concerned units, identify and resolve issues, and improve and correct inputs
Organize and facilitate meeting and walkthrough for newly established/revised/updated manual, guidelines, and processes HR Officer
China Banking Corporation 2022-2023
Process and Methods Development Officer
UCPB Leasing and Finance Corporation 2018-2022
Review, design, improve business process; formulate and implement process management solutions.
Develop and update manuals, policies, guidelines and procedures covering all products, services and processes.
Create, redesign, improve forms, records, and reports. Provide quality control and assurance on the compliance with external regulations, management directives and support of company goals and action plans.
Design and review processes, support automation projects/new product. Review, test, and walkthrough new automation system, assess readiness of users and the system.
Business Process and Quality Assurance Analyst
Landco Pacific Corporation 2015-2018
Develop and update company manuals in line with the best practices on real estate.
Establish and facilitate a successful SAP automation system project through collaborative efforts with different units.
Streamline company’s manual processes and modify them through automated and systematized processes.
Analytical and a result-oriented professional with 7 years of experience in both banking and human resources with expertise in providing business process improvement to different clientele, requirement analysis, compliance regulations and streamlining of business operations.
L A N G U A G E S
English
Filipino
A L N I N O C A S U P A N G
H R O F F I C E R
P R O C E S S A N D M E T H O D S D E V E L O P M E N T O F F I C E R Process Flow
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