Jabrail Reynolds

Maple Heights, OH *****

ad2hbl@r.postjobfree.com

+1-216-***-****

Authorized to work in the US for any employer

Work Experience

Road Manager

Exclusive Transportation - Cleveland, OH

July 2020 to Present

• Call customers to schedule delivery/assembly dates and times for orders

• Assist with item pick ups from Dicks Sporting Goods stores, Also return items

• Assist with actual delivery/assembly orders

• Manage completed orders and incomplete orders and drivers

• Conduct interviews and hiring/firing processing

• Maintain miscellaneous vehicle maintenance

Crew Member Hotel Utility

NCL CRUISE LINES - Honolulu, HI

April 2018 to March 2020

•Works as a team member.

•Good attitude.

•Some oral and written communication skills.

•Ensures maximum efficiency by performing duties in a team effort manner, meeting or exceeding set cleaning standards.

•Clean and tidy assigned hallways, bathrooms, etc

•Perform other duties as assigned.

•Provides assistance to stateroom stewards during turn around day by collecting the soiled linens and towels from guest staterooms if necessary.

•Performs other duties as assigned by the Laundry Master.

•Must perform to meet standards set by rules and regulations, USPH, SEMS, and NCL Hotel Operations. Lead Setup and Breakdown

NCL CRUISE LINES - Honolulu, HI

2019 to January 2019

Honolulu, HI

January 2019 to 2019

•Work onboard and assist with setup and breakdown of artwork for auctions and gallery displays.

•Daily art display setup in accordance with best practices and safety guidelines

•Lead setup and breakdown of around 300 artworks for art auctions 3 days a week

•During art auctions, gather and stack all requested artwork to be auctioned

•Bring artworks on or off the main easel quickly and safely

•Assist with onloads and offloads of new artwork collections onto, or off, of a ship

•Maintain the quality of the onboard art collection Call Center Customer Service Representative

TeleTech (FEMA) - Westlake, OH

September 2017 to November 2017

•Answers calls from citizens in crisis situations

• Provides customer service above standards

• Conducts investigations and correct any filling issues with candidate(s) application

• Reports to manager(s)

VLT Service Rep

Hard Rock Rocksino - Northfield, OH

May 2015 to March 2017

•Creates an atmosphere that includes guest to make Hard Rock Rocksino Northfield Park their choice for gaming entertainment.

•Responsible for cash banks issued and tickets.

•Verifies, redeems and validates tickets, makes change for players, makes ticket paper fills, assists players with acceptor and ticket printer malfunctions and jams.

•Signs up guest(s) for new player club accounts.

•Pays and assist in verifying the payment of jackpots.

•Promotes positive guest/team member relations at all times by providing friendly service to players and meeting their needs.

•Provides instructions on VLT machine play

EVS Attendant

Hard Rock Rocksino - Northfield, OH

December 2013 to May 2015

•Clean restrooms, vacuum carpet and facility.

•Wipe or clean spills, operating floor buffer and wax machinery

•Reports to shift Supervisor or Manager

Education

High school diploma or GED

Skills

• Microsoft Office Programs

• IT Operations

• Mathematical

• Communication

• Environmental services

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