ANNA LEE

Professional Summary

Proficient in all software testing phases (GUI, Functional, System, Usability, User Acceptance, Regression, Performance) across diverse projects.

Developed and implemented quality strategies for client-server, web, and mobile application

Skilled in software testing embedded with firmware and hardware, including dedicated web and mobile application testing.

Keep knowledge of ISO 9001, CAPA, FMEA by ensuring rigorous compliance in QA processes.

Demonstrates exceptional analytical, organizational, and problem-solving skills, with a strong passion for resolving customer issues.

Work History

Neogen - Software Quality Specialist, 09/2022 - Current

Team Leadership: Guide offshore QA teams in developing and implementing effective test plan and strategies including mentoring, providing feedback to improve testing skills and strategies

Test Management: Oversee all aspects of software quality which includes establishing key performance metrics and ensuring that tests accurately simulate end-user scenarios

Requirement & Impact Analysis: Evaluate software functionality and create test strategies and test cases to assess product quality

Defect Tracking: Take charge of defect management, closely monitoring and reporting issues using ADO throughout the Scrum sprints

Cross-Functional Collaboration: Engage with across teams such as PS/TS, manufacturing, and service center within the Scrum framework to gain the product knowledge and create appropriate test methodologies

Product Support: Investigate and troubleshoot production issues, providing workaround solutions when necessary.

3M - Software Quality Engineer Specialist, 05/2021 - 08/2022

Direct offshore QA resources across 3M Food Safety Department software projects- CleanTrace Hygiene Monitoring System, Molecular Detection System, Petrifilm Plate Reader.

Spearheaded the verification and validation of the Android to Linux OS migration project for medical device software applications.

Managed the QA process for 3M Food Safety Department's all software projects including desktop app, cloud and mobile application.

Led the software design control for the Petrifilm Plate Reader project, ensuring alignment with technical and user requirements.

Conducted comprehensive impact analysis to ensure software meets user needs and technical specifications in the medical device sector.

Demonstrated expertise in Failure Mode and Effects Analysis (FMEA), Quality Management Systems (QMS), risk analysis

Collaborated closely with regulatory teams to ensure adherence to industry standards in the development and testing of medical device software.

3M - Senior Software Quality Engineer, 04/2019 - 04/2021

Initiated and directed the entire process of software verification and validation for a new product launch, starting from the foundational stages

Managed software validation initiatives, aligning with Standard Operating Procedures (SOP) and ISO standards, ensuring high-quality outcomes in medical device software development.

Orchestrated comprehensive testing of web and desktop applications, integrating seamlessly with firmware and hardware, supplemented by proficient database testing using SQL Server Management Studio.

Demonstrated leadership in project management, adhering to strict timelines while utilizing a blend of waterfall, iterative, and agile methodologies.

Initiated and executed quality assurance process improvements, significantly boosting testing efficiency across various food safety platforms, with a steadfast focus on continuous improvement and adherence to regulatory compliance.

Ecolab - Senior Software QA Analyst, 10/2017 - 03/2019

Led a diverse QA team, managing both onsite and offshore members, to ensure thorough testing and quality assurance across projects.

Conducted comprehensive Salesforce platform testing, including databases, dashboards, reports, alerts, and notifications, enhancing customer and employee portal experiences.

Developed and maintained an automation suite using Katalon Studio, fostering a test-driven culture within the Ecolab commercial digital solutions team.

ClickSoftware - Software QA Engineer, 03/2015 - 09/2017

Managed release testing of native mobile applications to ensure compliance with Android OS and iOS standards and updates

Led extensive testing of mobile applications, focusing on GPS and timesheet functionalities, ensuring odometer accuracy under various network conditions, including LTE and WiFi.

ad2hav@r.postjobfree.com

651-***-****

Flower Mounds, TX 75028

Skills

Verification and Validation Testing

Software Development Lifecycle (SDLC) Management

Problem-Solving and Analytical Skills

Regulatory Compliance and Risk Management Knowledge

Quality System Maintenance

Documentation and Reporting Skills

Cross-Functional Collaboration

Waterfall, Agile methodology

Azure Devops, Jira, AWS, Google cloud

Desktop, Webapp, Mobile, API, Performance testing

Android, iOS, Linux

Selenium, Appium automation

Education

Portnov Computer School

Certificate of Software Quality Assurance

University of North Texas

Denton, TX

M.S: Information Science

Hankuk University of Foreign Studies

Seoul, South Korea

B.A.

.

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