COURTNEY CONNALLY

Brighton, CO

Customer service professional with 6 years of experience planning, scheduling and organizing staff while establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Highly organized and meticulous task manager. Work Experience

Floor Coordinator/Key Holder/Backroom Processor

HomeGoods-Westminster,CO

April 2019 to July 2023

Merchandised sales floor, provided excellent knowledge of store Opened and closed store

Assigned all team members daily tasks

Unloaded trucks and processed merchandise for store Inventory, price checks, labeling

Trained new associated, provided excellent customer service Head Cashier/Front End Lead/Assistant Barista

Local Foods Market - Arvada, CO

June 2017 to April 2018

Maintained Accurate Daily Balances on Cash Registers Trained new hire cashiers

Conducted Price adjustments

Maintained good repour with local vendors

Assisted in daily receiving of all goods

Handled customer complaints and returns

Responsible for filing and maintaining monthly bills for store Head Cashier/Produce Specialist

Sprouts - Arvada, CO

May 2017 to March 2018

Conducted Daily Lane Assignments

Coordinated Breaks among Cashiers and Courtesy Clerks Trained new Hire Cashiers

Administered Daily Personnel Audits

Maintained Accurate Daily Balances on Cash Registers Conducted Returns in a Timely Fashion

Inventoried Daily Shipment of Produce

Accurately Maintained Codes on Produce

Ensured Produce Remained Fresh and up to standards Sales Associate/Sales Manager

More Than A Perfume - Golden, CO

March 2016 to April 2017

Trained all incoming sales team members.

Supervised a sales force of 4 sales associates.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Maintained cleanliness and clear organization of stores. Cataloged all incoming bi-weekly shipments.

Maintained accurate cash registers.

Acted as assistant manager.

Education

Associate of Science in Medical Assistant

Cambridge Community College - Aurora, CO, US

2007

High School Diploma

Arvada West High School - Arvada, CO, US

1999

Skills

• Customer Interface Expertise

• CPR Certified

• Talented Client Relations

• Outstanding Computer

• Manager

• Knowledge

• Adheres to Customer Service

• Proficient in Microsoft Office

• Procedures

• Trusted Key Holder

• Committed to Maintaining Data

• Quick Learner

• Integrity

• Exceptional Communication Skills

• Exceptional Time Management

• Proficient in Cash Management

• Strong Client Relations

• Cash Flow Management

• Shipping and Receiving

• Strategic Sales Knowledge

• Professional

• Credit Card Processing

Certifications and Licenses

CPR Certification

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