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Administrative Assistant Customer Service

Location:
Paterson, NJ
Salary:
$25-$27 per hour
Posted:
January 06, 2024

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Resume:

TONAYA M. WALKER

Passaic, NJ ***** 862-***-**** ad2h9y@r.postjobfree.com

SUMMARY

Motivated Administrative Assistant with 10+ years of experience offering office support in the office industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Customer Service

Records Administration

Strong Organization Skills

Microsoft

Clerical Support

Technologically Savvy

Administrative Support

Office Equipment Maintenance

Microsoft Outlook

Computer Skills

Microsoft PowerPoint

Microsoft Excel

Spreadsheets

Data Entry

Excel Spreadsheets

Office Administration

Team Collaboration

Problem-Solving Skills

EXPERIENCE

11/2021 - Current Mailhandler

United States Postal Service, USPS Teterboro, NJ Operated mail processing equipment and manually sorted mail. Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.

Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.

Separated mail to be transported to relay boxes along route for subsequent delivery.

10/2018 - Current Administrative Assistant

Celebrity Carpet Inc Little Ferry, NJ

Process orders of products and services

Assist assistant and general manager with administrative tasks Maintain communication with vendors and warehouse staff to ensure proper working order

05/2013 - 09/2018 Secretary/Administrative Assistant B&M Carpet LLC Upper Saddle River, NJ

Answer, screen and direct incoming calls

Handle customer's inquiries and complaints

Bill orders for payment

04/2011 - 05/2013 Order Entry/Customer Service

Totalcomp Inc Fair Lawn, NJ

Screen and directed inbound calls on all lines

Handled customer's questions and complaints

Invoiced outgoing shipments

11/2010 - 12/2012 Stock Associate

Juicy Couture Paramus, NJ

Processed incoming shipment

Maintain a clean and organized work area

Performed other miscellaneous duties

EDUCATION AND TRAINING

06/2008 Diploma

Passaic High School Passaic, NJ

Some College (No Degree): Criminal Justice

Passaic County Community College Paterson, NJ



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