Sales Leader Customer Support

JOE BONHAM

ad2h9t@r.postjobfree.com 630-***-****

SALES LEADER

PROFILE

AREAS OF EXPERTISE

SALES EXPERIENCE

EDUCATION

Accomplished sales leader adept in leveraging interpersonal communication, active listening, flexibility, and problem-solving skills to build and maintain successful relationships generating sales and developing brand loyalty.

Sales Revenue Generation Business Acumen Customer Support Relationship Building Problem Resolution Negotiation Team Leadership Mentoring & Development

Star Dental Refining, Chicago metro and Wisc., 10/2021 to 1/24

Scrap Valuation Consultant

Top producer in buying scrap at excellent margin in my territory, outstanding volume performance and increasing account base while market for scrap ending.

Designed dally prospect list to maximize efficiency while planning increased efficiency in the future.

Promoted methods and insight to achieve increased closure rates in nationwide chat and consultation sessions.

Bass Pro Shops, Bolingbrook, IL

Customer Service Representative Club Card 10/2020 to 9/2021

Recognized by management for outstanding performance and transitioned to full time position within 1 month of hire.

Achieved national top producer with 750+ year-to-date credit applications.

Promoted to a leadership role, facilitating, and coordinating the on-the-job training of 3 new representatives over 9 months.

Train and develop new team members, ensuring all staff are knowledgeable in store processes and procedures, including effective up and cross selling.

Ecolab, Inc., Chicagoland, IL

Territory Manager 7/1999 to 7/2004

Managed, supported, and developed a territory of 100+ customers generating $1M+ in annual sales at institutional businesses including healthcare and associate businesses.

Coordinated, and facilitated monthly service and product training.

Selected as 2004 Territory Manager of the Year in a 12-territory district.

Coach/Athlete 2004 to 2019

Swimming/Triathlons

Coached, trained, and competed in the USA Swimming and USA Triathlon field.

Maintenance Made Simple, Chicago, IL 8/2004 to 7/2007

Owner

Bradley University, Peoria, IL Bachelor of Science, Business Management

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