FRANCISCO GONZALEZ

Miami, FL ***** 786-***-**** ad2h97@r.postjobfree.com

Summary

Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Skills

Inventory Management

Customer Service

Performance Management

Process Improvement

Maintaining Clean Work Areas

Facility Maintenance

Attention to Detail

Problem Resolution

Complex Problem Solving

Teamwork and Collaboration

Parts Repair and Refurbishment

Valid Driver's License

Mechanical Troubleshooting

Diagnosis and Repair

Vehicle Inspections

Materials Handling

Forklift Operation

QuickBooks

03/2019 to Current

Miami, FL

04/1998 to Current

Medley, FL

03/1990 to 03/1998

Miami, FL

01/1988 to 03/1990

Miami, FL

Experience

Auto Mechanic

WORLD TRADE FINANCIAL BMW CHEVY FORD

Inspected, replaced and repaired defective parts and completed preventive maintenance. Maintained clean, safe and organized work area and reception room. Created detailed invoices for customers and collected payments for services rendered. Analyzed and diagnosed automotive problems and completed skilled mechanical work. Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups. Manager

INTERNATIONAL BEARINGS CORP

Monitored staff performance and addressed issues

Enforced customer service standards and resolved customer problems to uphold quality service Conducted quality, timely performance feedback and performance appraisals Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales. Pick Up and Delivery Driver and Dispatcher

Quest Diagnostic Lab

Completed on-time deliveries by choosing the best and most efficient routes Completed rush deliveries on tight timetables to satisfy customer needs Delivered packages to customer doorsteps and business offices. PARTS EXPERT

ROSE AUTO PARTS

Parts orders and customer care

Balanced daily registers and generated sales reports for management. Miami, FL

Education and Training

High School Diploma

SOUTHWEST HIGH SCHOOL

Languages

English

Spanish

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