Mede P. Strong

818-***-**** (cell)

ad2h8v@r.postjobfree.com

Overall Skills:

-Payroll/Scheduling - On-Boarding/Off-Boarding

-Experience with ADP, Paychex, Quick Books, & EDI

-Experienced in Physical and Non-Physical Task

-10+ Years working in Corporate Customer Service

-Proficient in Microsoft suite (Word, Excel, Power Point)

-45+ Wpm

-Experience with CRM, Salesforce, Square, Shopify, Zendesk, Oracle

-Excellent Communication Skills – Thorough Follow up

Overall Experience:

Doordash 05/21-Present

Premier Delivery Driver – 50 Hrs per Week.

Executed almost 10k Deliveries (175+ per Week)

Troubleshoot and Resolve mid Delivery App Tech Issues

Serviced LA and Orange County Customers

RisRx/Pacific Pharmacy Group 11/22-06/23

Pharmacy Technician/Reimbursement Specialist – 40 Hrs per Week.

Gathered Info and applied Data Entry regarding Medicine Claim Info from Insurance Providers and Pharmacies regarding Patients via Inbound and Outbound calls.

Discuss Patient Co-Pay, Fill Date of Service, Deductibles, and Max Out of Pocket.

Confirming Co-Pay Assistance on Patient Claims.

Researching and Locating Patient Info on PBM Platforms.

Trained New Employees on Processes

I Love LA Girls Fashionables, LLC 04/15-09/22

Chief Executive Officer (Start Up) – (Reduced work hrs to 15 while at the U.S. Census Bureau)

Overseer of all Company Operations

Contractual Negotiator/Preparer

Project Director/Coordinator for all Brand Events

Team Communications/Training Manager

United States Census Bureau 09/19-11/20

Field Manager/Asst Payroll Processor – 40 to 60 Hrs per Week.

Created and Edited Daily, Weekly, and Monthly Schedules.

Processed upwards to 300 Supervisor and Enumerator Time Sheets for Payroll per Week.

Managed 30 Supervisors that Supervised 750-1,500 Enumerators. throughout Mid-City and South Los Angeles.

Conducted Trainings and Coaching’s.

Project Assistant and In Person Manager of Field Events.

Provided Weekly/Daily/Hourly Work Assignments and Strategy Plans.

Directed selected Supervisor Teams to count the Homeless.

Performed Trainings for Field and Office Supervisors.

On-Boarded and Exited Supervisors and Enumerators.

Crystal Art Gallery 1/20-3/20

Order/Invoicing Processor **COVID-19 LAYOFF** - 40 Hrs per Week.

Processed 1650-3800 E-Commerce Customer Orders Weekly (LA and Ohio Warehouse) (Amazon, Kohls, Target, Overstock,etc)

Invoiced Approximately 500-2500 Orders Weekly.

Worked Closely with the Customer Service/Warehouse Teams, and Retailers.

Assisted with Daily Updates with Inventory, Held Orders, and Order Tracking.

Additional Important Work History

-Beachbody (Fraud/Consumer Affairs/Tele Sales Specialist) 5+Years

-eHarmony.com (Risk Management/Data Entry/Cust Service Rep) 5+Years

-Drive Time Car Sales (Collections Specialist) 2 Years

-Nissan North America (Consumer Relations Representative) 2 Years

-Nike (Product Retail Specialist) 2 Years

Education/Achievements

-Received Diploma from Leuzinger High School (Lawndale,Ca)

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