KENNETH W. WHITING

Windsor, CT ***** 860-***-**** ad2h7z@r.postjobfree.com linkedin.com/in/kennethwhiting

INFORMATION TECHNOLOGY ANALYST

Skilled in Business Systems

Proven Information Technology Analyst with extensive experience in Business and Insurance with applications

development and maintenance, testing and production support roles applying detailed analysis skills to

problem solving and maintaining data integrity. Experienced working with customers from design phase

through testing, training, and production support.

CORE COMPETENCIES

Technical Analysis Testing/Design Mainframes/PCs Applications Development

TECHNICAL EXPERTISE

Mainframes (30XX, 43XX, HP9000/850, HP3000/992) DB2/UDB COBOL JCL MS Access

Personal Computers Sterling Integrator MS Office AIX/UNIX SQL Syncsort TSO/ISPF MS Excel

EXPERIENCE

CIGNA HEALTHCARE, Windsor, CT 06/2013 – 07/2019

Technical Support Lead Analyst (converted to Cigna employee), 01/2014 – 07/2019

Senior Consultant, TEKSystems, Farmington, CT, 06/2013 – 01/2014

Setup and maintained business connectivity and electronic data interchange (EDI) for healthcare and human

resources using IBM’s Sterling Integrator with a Microsoft Access/SQL parameter database.

Cross-trained contributor in all three team groups – Setup/Intake/Production Support – enabling an

optimal customer experience and multiple team configuration scenarios.

ADVANTAGE TECHNICAL RESOURCING, Glastonbury, CT 07/2011 – 03/2012

Senior Consultant at Cigna HealthCare, Windsor, CT

Setup and maintained business connectivity and electronic data interchange (EDI) for healthcare and human

resources using IBM’s Sterling Integrator with a Microsoft Access/SQL parameter database.

Key team resource for the PeopleSoft conversion project – providing Setup coordination as well as

aiding the project manager with critical communication and research support – enabling a successful

implementation of the specified changes and identification of subsystem owners.

PRO UNLIMITED, Boca Raton, FL 08/2010 – 06/2011

Senior Consultant at Cigna HealthCare, Windsor, CT

Maintained interactive voice response applications from solution design, coding, testing and implementation.

Used COBOL, DB2 and CICS enabling continued regulatory compliance.

Assisted with maintenance of call tracking application with Connect Direct file transmission and client

server processing of data extracted from UDB tables on an AIX platform.

DST OUTPUT, South Windsor, CT 09/2005 – 07/2010

Software Engineer (converted to DST Output employee), 08/2006 – 07/2010

Senior Consultant, The Systems Group, Glastonbury, CT, 09/2005 – 08/2006

Designed, coded, tested and implemented/maintained federal tax form processing applications for major

stockbroker/financial services firm.

Used COBOL, DB2, JCL, HP Exstream, Perl and Unix/AIX enabling successful creation of Internal

Revenue Service forms for client mailings.

Participated in design, coding, testing and implementation and maintenance of check processing

application with metacode input using Compart’s DocBridge Mill software and Javascript for a major

insurance/financial services company

Kenneth W. Whiting ad2h7z@r.postjobfree.com Page Two

MILITARY

U. S. Navy, Groton, CT; Roosevelt Roads, PR - Lieutenant

Served as division officer in weapons department onboard one nuclear submarine managing multiple

divisions.

Managed personnel responsible for maintaining a 24/7 watch over regional naval activities as

Operations Control Center officer for admiral’s staff in Puerto Rico.

EDUCATION AND TRAINING

New Horizons, Windsor, CT

Microsoft Certified Systems Administrator (MCSA)

CompTIA A+ certified

Preliminary Visual Basic/.NET training

Computer Processing Institute, East Hartford, CT

Business Computer Programming Certificate

Eastern Connecticut State University, Willimantic, CT

Teaching Certificate – Secondary Mathematics

The Pennsylvania State University – University Park, PA

Bachelor of Science (BS), Physical/Mathematical Sciences

Contact this candidate