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Case Management Quality Assurance

Location:
Kyle, TX
Posted:
January 06, 2024

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Resume:

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Diana Horton, MSHA, BSN, RN

*** **** ****** **** **, Kyle, TX 78640

210-***-****, ad2h41@r.postjobfree.com

HIGHLIGHTS

e Eight+ years of Case Management RN and Clinical Management and Leadership experience

e Level I Trauma Center experience

e Implemented policies, processes, and procedures to optimize medical care systems and

management systems to gather accurate data on materials inventory and increase activity at

SAMMC

¢ Proficient in the utilization of objective metric data as well as subjective survey responses to

identify areas of improvement and create strategies to increase revenue and patient and

healthcare satisfaction

¢ Collects and analyzes data to define and prioritize needs, goals, & objectives for individuals, units,

and facilities

e Led coordination efforts with management and inspection teams to determine and exceed Joint

Commission standards, evaluation criteria, and specific assessment procedures

¢ Coordinate and manage large-scale testing operations

Trains, coordinates, and precepts CMAs to ensure proper assignment coverage

Communicates and collaborates with interdisciplinary leadership from all units to learn the

unique challenges facing their specific patient population

e Provide continuing education to healthcare staff on infection prevention practices, and

collaborating with healthcare teams to develop standardized as well as facility-specific strategies

for infection control, containment, response, and treatment

e Superior Leadership accumen as a member of the United States Air Force, and achieving Master

of Science in Healthcare Administration/Quality Assurance

e CNOR certified; Epidemiology Infection Control and Prevention certified; ATCN certified; CLT

certified

e Experience with a wide variety of IT systems, EMR charting, and management programs (Sales

Force experience)

WORK HISTORY

- RN Care Manager (contract) - AFW2 Wounded Warriors, Randolph Air Force Base, San Antonio, TX —

02/2022 to 01/2024

>Contract job providing care management and coordination at Wounded Warrior events across the US

Case Manager (PRN) - Methodist Specialty & Transplant Hospital, San Antonio, TX —

05/2021 to 09/2022

- Site Manager, Case Management (staff) — Central Texas Allied Health Institute, Austin, TX —

01/2020 to 01/2022

- OR RN (staff) — Joint Base San Antonio (JBSA) 959 Medical Ops Squadron (MDOS), San Antonio, TX —

01/2016 to 12/2019

EDUCATION

- Master of Science in Healthcare Administration/Quality Assurance — Trident University, Cypress, CA —

07/2020

- BSN - University of Phoenix, Phoenix, AZ —

04/2010



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