Krista Hammond

CCMA

Suffolk, VA *****

ad2h3y@r.postjobfree.com

+1-757-***-****

Seeking a position as a Medical Assistant or phlebotomist to help gain experience in my desired career field. It is important for me to build on the skills that I have gained from an educational standpoint and become more hands on. Thorough out the educational process I have also gained other useful skills such as; great work ethic, attention to detail and excellent customer service and communication skills, which are desirable in the medical field.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Lab Assistant/Phlebotomist

Sentara - Williamsburg, VA

June 2023 to Present

• Collect blood samples and other specimens from patients

• Run lab tests

• Maintain clean lab rooms

• Organize samples accordingly

• Perform clerical work

• Order doctor-prescribed lab tests

• Perform EKGs

• Answer phone calls

PCT (Patient Care Technician)

Fresenius Medical Care - Newport News, VA

May 2022 to March 2023

1. Receive patient into treatment area. Weigh patient, take temperature and blood pressure pre and post dialysis. Document on all dialysis flow sheets.

2. Perform and record patient observation: vital signs and all other parameters of ESRD patients, obtain blood samples and culture specimens, and prepares for shipment. 3. Review dialysis orders, notes general physical and mental condition of patient through observations and interview, provide data to determine compliance to dietary or medical regimen. Document observations appropriately.

4. Provide chronic hemodialysis therapy: recommends a dialysis plan for ultrafiltration to RN, initiate dialysis via approved accesses, observe all safety measures, monitor patient vital signs applicable to critically ill patients, administer fluid therapy or other appropriate treatments as directed, document activity appropriately.

5. Collect patient data: monitor and document status of vascular accesses, review lab work, patient observations, and seek guidance when levels are out of "normal" range for ESRD patients. 6. Perform the following only under the direction of an RN:

• Instruct patients in the care of fistulas and other open wounds.

• Review physician orders, and reinforce treatment care with patient 1. Administer patient quality in a considerate, respectful manner.

• Equipment Care:

1. Set up and monitor dialysis machines and systems: Observe dialysis machines and RO water system for correct functioning, respond to visual and audible alarms and makes appropriate adjustments pre, during and after the dialysis treatment.

2. Ability to dismantle, clean and disinfect dialysis machines and equipment according to DaVita procedures.

3. Understand all duties related to dialyzer reuse: dialyzer cleaning and sterilization and equipment using chemicals, rinses, priming the dialyzers, attachment and installation of all required tubing, positioning of dialyzer, preparation of dialysate delivery system for dialysis, dialyzer connection and all pumps, alarm checks, monitor settings, dialyzer tests.

• Quality Assurance:

1. Complete flow sheets and charge vouchers in order to verify appropriate patient billing. 2. Report inventories and supply shortage to Facility Administrator. Dialysis Patient Care Technician

DaVita - Newport News, VA

August 2021 to May 2022

1. Receive patient into treatment area. Weigh patient, take temperature and blood pressure pre and post dialysis. Document on all dialysis flow sheets.

2. Perform and record patient observation: vital signs and all other parameters of ESRD patients, obtain blood samples and culture specimens, and prepares for shipment. 3. Review dialysis orders, notes general physical and mental condition of patient through observations and interview, provide data to determine compliance to dietary or medical regimen. Document observations appropriately.

4. Provide chronic hemodialysis therapy: recommends a dialysis plan for ultrafiltration to RN, initiate dialysis via approved accesses, observe all safety measures, monitor patient vital signs applicable to critically ill patients, administer fluid therapy or other appropriate treatments as directed, document activity appropriately.

5. Collect patient data: monitor and document status of vascular accesses, review lab work, patient observations, and seek guidance when levels are out of "normal" range for ESRD patients. 6. Perform the following only under the direction of an RN:

• Instruct patients in the care of fistulas and other open wounds.

• Review physician orders, and reinforce treatment care with patient 1. Administer patient quality in a considerate, respectful manner.

• Equipment Care:

1. Set up and monitor dialysis machines and systems: Observe dialysis machines and RO water system for correct functioning, respond to visual and audible alarms and makes appropriate adjustments pre, during and after the dialysis treatment.

2. Ability to dismantle, clean and disinfect dialysis machines and equipment according to DaVita procedures.

3. Understand all duties related to dialyzer reuse: dialyzer cleaning and sterilization and equipment using chemicals, rinses, priming the dialyzers, attachment and installation of all required tubing, positioning of dialyzer, preparation of dialysate delivery system for dialysis, dialyzer connection and all pumps, alarm checks, monitor settings, dialyzer tests.

• Quality Assurance:

1. Complete flow sheets and charge vouchers in order to verify appropriate patient billing. 2. Report inventories and supply shortage to Facility Administrator. 3. Compliance with DaVita policy and procedure in accordance with state and federal regulations for patient care and services.

4. Compliance with state or federal regulations of the Injury Prevention and Safety Training Program. 5. Participate in quality assurance and cost containment programs.

• Other duties as assigned:

1. Perform other duties as assigned.

2. Able to work overtime with little or no choice. 3. Attend in-services, staff meetings and patient care conferences. 4. Ability to lift minimum weight of 35 pounds, and able to perform repetitive standing, sitting, stooping, walking, stretching, reaching, and use full range of body motions. 5. Understand and follow DaVita patient and employee policy and procedure. Medical Assistant-

Virginia Health Systems - Newport News, VA

September 2020 to June 2021

Infection Prevention Team-

• Administer flu shots to employees and residents

• travel to various Nursing home facilities completing Antigen and/or PCR testing on residents and employees

• Provide employee education on infection prevention

• Emphasize proper hand washing and PPE Donning and Doffing

• Complete observations to improve infection control throughout the facilities

• Complete spreadsheets, keep tallies and records of all testing and immunizations

• Administer Fit testing

• Perform flu shot clinic -and documentation

• Perform covid shot clinics - and documentation

Claims Processor

UPS - Newport News, VA

May 2019 to April 2020

Customer Service, Processed claims for lost and/or damaged packages that were shipped by UPS. Calling customers to verify merchandise pricing and review Claim eligibility. Team Lead/ certified medical assistant/phlebotomist Onsite Health Diagnostics - Newport News, VA

September 2017 to December 2018

mobile health screenings for various companies performing such duties as: Monitoring and overseeing Health Screening Technicians; Performing tests to determine information related to body composition, glucose, cholesterol, triglycerides and similar tests that may include capillary or venipuncture intravenous access; Such other services and tests reasonably requested by the Company, recording your height, weight and waist measurements, Taking your blood pressure, Taking a blood sample either by finger prick or by venipuncture Certified Medical Assistant/Phlebotomist

HROSM - Newport News, VA

June 2017 to November 2018

Check-in patients,

measure and document vitals,

give instructions to patients as instructed by physician. Ensure all related reports, labs, and information is filed and is available in patients' medical records prior to their appointment.

Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.

Give injections, draw labs, patient history, order prescription, pill count Complete prior authorizations, write MRI, Xray, imaging orders Complete urine drug screens, or oral mouth swabs

Assist in procedure room drawing up medicine and placement of the flouroscope Phlebotomist/Lab Assistant

Bon Secours Health System - Portsmouth, VA

October 2017 to April 2018

collect blood samples from patients, proper patient identification, label vials with patient names and my tech code, finding the best method for drawing blood depending on the patient, transport all specimen samples to the laboratory to be centrifuged and have test run on the blood samples, I work with a large number of patients varying in age and health status through out the entire hospital, maintaining my phlebotomy cart and station well-organized at all times, while using proper infection control practice at all times when working with patients and equipment Certified Medical Assistant/Phlebotomist

Southampton Health Services - Hampton, VA

March 2017 to May 2017

Check-in patients, measure and document vitals, give instructions to patients as instructed by physician. Ensure all related reports, labs, and information is filed and is available in patients' medical records prior to their appointment. Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required. Give injections, draw labs, patient history, order prescriptions and perform kegs.

Office Manager

Liberty Tax Service - Smithfield, VA

October 2016 to December 2016

Teach a tax preparation course, hire new employees, interview screening, prepare customer taxes, answer phones, management, open/close the store, printing checks Unloader/Loader

Walmart distribution - Williamsburg, VA

February 2016 to October 2016

Unload freight off trucks using hand jack or power equipment to have it sent off to various stores Medical Assistant (externship) August

DANIEL LEE MEDICAL GROUP - Newport News, VA

July 2015 to September 2015

Answer Phones, take messages, schedule and reschedule patients appointments

• Calling patients back and rooming them

• Performing vitals on patients prior to the doctor entering the room

• Checking on refills or start/stop of any medications

• Scheduling, appointments and or referrals

• Pre-authorizations for medicines, appointments, etc.. TPMG- Endocrinology, Newport News, Va

Medical Assistant

• Answer Phones, take messages, schedule and reschedule patients appointments

• Calling patients back and rooming them

• Performing vitals on patients prior to the doctor entering the room

• Checking on refills or start/stop of any medications Tax Preparer

Jackson Hewitt Tax Service - Newport News, VA

December 2008 to April 2015

• Prepare income tax return forms for individuals and small businesses:

• Reviews financial records, such as prior tax return forms, income statements, and documentation of interview clients to obtain additional information on taxable income and deductible expenses and allowances.

• expenditures to determine forms needed to prepare return.

• Answer Phones, file important paperwork, print and securely delivered checks, make appointments Tech Support Advisor

IBEX GLOBAL - Hampton, VA

June 2012 to April 2014

• Providing technical support to users by researching and answering questions and troubleshooting problems

• Answering product and service questions and giving suggestions on other products and services

• Resolve product and/or service issues by clarifying the issue/complaint, and then finding the root of the problem, then selecting and assisting the client through the necessary steps to gain issue resolution

• Appropriately able to gain agreement with the customer to get to issue and resolution

• Provided answers to clients by identifying problems, researching the answers and assisting and guiding he client through the necessary steps

Environmental Services Aide

Riverside Health System - Newport News, VA

April 2011 to December 2011

• clean patient rooms, storerooms, offices, corridors, restrooms, shower rooms and other areas

• maintained environmental and infection control standards within established policies and procedures of the health care center

• follow standard practices and procedures and comply with regulatory requirements

• kept records of linen distribution by department; reviewed floor lines supplies and list linen use per each department

Phlebotomist

Sentara Healthcare - Norfolk, VA

June 2010 to August 2010

• Greeted patients, maintained incoming/outgoing calls, obtained vital signs, and patient history

• Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture

• Prepare blood-collecting equipment, draw blood and safely store and transport samples

• Follow infection control and safety procedures in carrying out daily phlebotomy functions

• Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens

• Completed lab requisition forms, doctor referrals and obtained authorizations

• 2000 Qualified successful sticks

Education

Associate in Certified Medical Assistant

Everest College - Newport News, VA

August 2014 to May 2015

Associate in Nursing

Thomas Nelson Community College - Hampton, VA

August 2009 to May 2011

B.A

Norfolk State University - Norfolk, VA

Associate

Skills

• Phlebotomy (5 years)

• Medical Billing (1 year)

• Insurance Verification (Less than 1 year)

• Customer Service (10+ years)

• Scheduling (3 years)

• Referrals (1 year)

• CPR Certified (Less than 1 year)

• Technical Support (3 years)

• OS, iOS software (3 years)

• Lab Technician

• Lab Assistant

• Biology

• CMA

• Pediatrics

• LPN

• Patient Care

• Epic

• EMR

• Injections

• Vital Signs

• Medical Records

• EKG

• Venipuncture

• Microsoft Word

• CPR

• Filing

• Receptionist

• EHR

• Data Entry

• Health Insurance

• Customer Service (10+ years)

• Medical Scheduling

• Anatomy Knowledge

• ICD-10

• Computer Operation

• Environmental Services

• Triage

• CPT Coding

• Medical Terminology

• Medical Coding

• Infection Control Training

• ICD Coding

• Transcription

• Computer Skills

• Help Desk

• Microsoft Powerpoint

• Network Support

• Clerical Experience

• Medical Office Experience

Certifications and Licenses

CPR/BLS

April 2017

certified clinical medical assistant

July 2017

Phlebotomist

Certified Medical Assistant

Driver's License

Certified Clinical Medical Assistant (CCMA)

Forklift Certification

AED Certification

Certified Phlebotomy Technician

ASCP Certification

Additional Information

Skills:

• Certified Clinical Medical Assistant

• Certified Phlebotomist

• HIPPA and OSHA Certified

• CPR, AED, and BLS Certified

• Vital Signs

• Venipuncture/Blood Draws/IV's

• Subcutaneous, Intramuscular Injections

• EKG/ECG techniques

• Intradermal Injections

• Urinalysis Collection

• Appointment Scheduling

• Throat Cultures

• Medication Calculation

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