Operations Manager Data Analysis
Resume:
Jeremy Knight
Depew, NY *****
************@*****.***
1. Field Ops Management
2. Field Ops Supervision
3. Fiber splicing
4. Fiber optics
5. Recruiting
6. Vendor relations
7. Contractor Supervision
8. Client relations
9. Data Analysis
10. Asset recovery
11. Inventory management
12. Termination of RG6/RG11 RJ11/RJ45
13. Superior troubleshooting skills
14. Rework score of under 3%
15. Multiple letters of recommendation
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner/Operator
Knight's Custom Services and Remodeling - Marion, IA January 2023 to December 2023
I operated a remodeling company specialized in kitchen and baths and disaster recovery/repair. Field Operations Manager
RNLE Workforce Solutions
December 2022 to March 2023
1. Installation of FTTH Cable, Internet and Phone
2. Manage day to day operations
3. Field Training
4. Safety training
5. Coordinate with our clients
Sr. Field Operations Manager
MVS Solutions - Commonwealth of KY.
May 2022 to December 2022
Maintain operations across the Commonwealth while operating inside a budget. Track P&L reports and keep losses to a minimum. Maintain client & vendor relations. Asset recovery and consolidation. Inventory management. Cross functional team leadership, technical recruiting, data analysis, MS office. Field Service Technician
MVS Solutions
March 2022 to May 2022
Installation of Cable Internet and Phone in both residential and commercial atmosphere. Promoted to lead tech after 2 weeks of employment
Field Technician
Charter communications
September 2017 to September 2019
Business Class Tech
ComTec of WNY - Buffalo, NY
November 2016 to September 2017
Education
High school or equivalent
Palm Bay Senior High School - Palm Bay, FL
Skills
• Maintenance (3 years)
• Supervising experience (8 years)
• Networking (6 years)
• Security (2 years)
• Microsoft Word
• MS Office (3 years)
• Communications (10+ years)
• Painting (8 years)
• Field Service (10+ years)
• Cabling (10+ years)
• Service Technician Experience (10+ years)
• Telecommunication (10+ years)
• VoIP (10+ years)
• Network Support (4 years)
• LAN (10+ years)
• Microsoft Windows (10+ years)
• VPN (6 years)
• WAN (10+ years)
• Ethernet (10+ years)
• Supervising experience (6 years)
• Cross-functional team leadership (2 years)
• Troubleshooting (10+ years)
• Strategic planning (6 years)
• Data analysis skills (8 years)
• Customer service (10+ years)
• Customer-focused service (10+ years)
• Customer retention (6 years)
• Customer acquisition (10+ years)
• Project management (3 years)
• Leadership (6 years)
• Project scheduling (3 years)
• 4G/LTE
• Computer networking
• Heavy lifting
• Leadership
• Team management
• Financial acumen
• Project management
• Analysis skills
• Financial analysis
• Profit & loss
• Negotiation
• Supervising experience
• Construction
• Data analysis skills
• Customer acquisition
• Sales
• Water damage restoration
• Telecommunication
• Data collection
• Quality control
• Disaster recovery
• Recruiting
• Heavy lifting
• Operating systems
• Computer networking
• WAN
• LAN
• VoIP
• Windows
• Ethernet
• 4G/LTE
• Driving
• Climbing
• VPN
Links
https://www.linkedin.com/in/jeremy-knight-33b269114 Certifications and Licenses
SBCA satellite fundamentals
June 2016 to June 2018
Assessments
Attention to detail — Proficient
December 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Analyzing data — Proficient
August 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Sales skills — Proficient
December 2023
Influencing and negotiating with customers
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient August 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Project timeline management — Proficient
October 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Management & leadership skills: Planning & execution — Proficient December 2022
Planning and managing resources to accomplish organizational goals Full results: Proficient
Work motivation — Proficient
December 2023
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
December 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Mechanical knowledge — Expert
December 2023
Understanding and applying mechanical concepts and processes Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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