Administrative Assistant Case Manager
Resume:
Ann C. Steenton
**** ********* ***** *****, ******* GA 30028
E-mail: ********@*****.***
OBJECTIVE
To work for a fun and progressive company which offers professional development and growth potential in Marketing and to further build on my experience to benefit the employer and advance my career.
Summary of Experience
Ryerson Inc. Norcross, GA. Administrative Assistant June 2021-Oct. 2023
Production Scheduler.
Material test report processing
Steel and materials scheduling
Organization of filing systems
Computer input and processing
Phoenix Systems. Alpharetta, GA. Corporate Billing Specialist Dec. 2017-March 2021
Accounting and Billing. Liaison between sales, scheduling and builders.
Service and bill 14 builders.
Billing collection each month for 40+ clients
Credit card processing
Installation customization
Marketing Resources Inc. Duluth GA. New Business Specialist Mar. 2009-Oct. 2017
Case Manager New Business Department. Liaison between Insurance Company and sales agents in the field.
Maintain up-to-date records for insurance files, working directly with agents and answering questions regarding case files and underwriting requirements, and assisting them with necessary paperwork.
Assist employees in field locations with insurance New Business practices and compliance.
Coordinate financial seminars for potential clients
Processing of New Business Life Insurance applications and annuities.
Help agents trouble-shoot underwriting issues
Skilled at organizing work and resolving problems that arise in day-to-day activities
Accurate, thorough and precise in attention to details
Experienced with Microsoft Office
The Industrial Company Cumming GA. Receptionist Feb. 2006- July 2008
Facilitated travel and attendance of field employees for implementation
of new SAP computer system company-wide across USA
UPS/ FedEx thorough experience with shipping packages and letters
Prepared time sheets in SAP system for weekly payroll for regional office
Managed and maintained Accounts Payable for vendors and operations
Coordinated telephone response network for office serving 5 construction jobsites
Participated in planning 2007 company conference in St. Augustine for SE Region
Assisted in field operations and communications with jobsite office managers
Education
Bachelor of Business Administration Dec. 2005
North Georgia College and State University
Major: Marketing
Skill and College Activities
Developed and presented sales plans
Created strategic marketing plans and developed for market
Researched and produced analytical reports on influential companies with emphasis on market trends and the effect on key industries
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