Des Moines Follow Up

**** ********* *****

Des Moines Ia *****

515-***-****

***********@*******.***

Raquel Castaneda

Objective

A career within an organization that will benefit from my initiative, capabilities, contribution, and experience. I am especially interested in a company with the opportunity for advancement. Bilingual in Spanish and English. Efficient and hardworking who enjoys going above and beyond.

Experience

May 17 to Current New Sight Des Moines, IA

Receptionist

•Welcomes Visitors by greeting them, in person or on the telephone; answering or referring inquires.

•Directs visitors by maintaining employee and departments directories; giving instructions.

•Make copies, print, fax, scan documents for the managers

•Managed calendars by scheduling, moving and canceling appointments for clients.

•Added clients into the database by data entering accurate information into system

•Did follow up calls and services calls on clients that had not been seen for a while

June 2014 to January 2017 Greater Iowa Credit Union Des Moines, IA

Teller

•Process loan applications, up-sale on loan products.

•Prepared money for the feds for pick up and received the money that they dropped off each week.

•Manage and maintain business relationships with banks.

•Meet monthly loan and referral-based goals. terminals.

•Review; manage accounts

September 2013 to June 2014 Sam's Club West Des Moines Ia

Cashier

•Load and unload package

•Greeted customers as they come in and also leave the buliding.

•Handled money and balanced cash drawer on a daily basis.

•Stocking items when the cashier line was slow.

August 2007 to September 2013 Wee Care Daycare Des Moines, IA

Lead teacher

•Taught the toddlers their basic skills and played with them

•Did the weekly planning for the room.

•Communicated with the parents daily.

January 2000 to May 2007 Sparion Des Moines IACommunication Specialist

•Troubleshoot accounts making sure that the service provided to customer is the best of class and service.

•Identified problems, diagnosed cause, and determined corrective actions.

•Managed and reviewed multiple project, instrumental in providing effective leadership and encouraging team concepts.

•Answered phone calls for the business clients and aslo called them when they had a problem with their packets.

Education

1993-1997 Lincoln High School Des Moines, IA

References

Mary Pulscher 515-***-****

Tara Killen 515-***-****

Cathy Perkins 515-***-****

Isamar Carmenate 515-***-****

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