CM
CLAUDIO MANRIQUE
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
RIDE TECNOLOGHIES - Software Developer
MIAMI
10/2019 - 11/2022
CUBA ENVIA - MALETERO AIRPORT MIAMI
Miami, FL
03/2017 - 03/2019
AMERICAN EXPORT - DEPARTAMENTO DE EXPORTACIONES
Miami, FL
10/2015 - 01/2017
Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
●
● Developed software for both desktop and mobile operating systems. Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
●
Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
●
Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
●
Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
●
Verified identification and travel documents to efficiently board passengers for on-time departure.
●
Used airline computer system to create airline tickets and boarding passes.
●
Worked with processing team members to communicate errors and obtain missing information for current applications.
●
******************@*****.***
North Miami Beach, FL 33160
Bold Profile
Skills
● Software Development Standards
● Software Testing and Validation
Strong Communication and
Interpersonal Skills
●
● Software Customizations
● Requirements Specifications
Good communication in English and
Spanish
●
Education
06/2010
INSTITUTO DE RELACIONES
INTERNACIONALES
HABANA CUBA
MBA: INTERNATIONAL COMERCE
DEPARTAMENTO DE EXPORTACIONES - LATCOM CORP
Miami, FL
02/2013 - 08/2015
● Answered constant flow of customer calls with minimal wait times. Responded to customer requests for products, services and company information.
●
Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
●
Kept detailed daily progress notes in [Software], noting reasons for issues and reporting to [Job title] frequently.
●
● Fed cables through access holes, attics and floor spaces. Configured internet connections, routers and wireless access for devices.
●
Languages
English
Professional Working