Customer Experience Service
Resume:
SHADONNA
YOUNG
*********@*****.***
Benton, La 71006
CONTACT
SKILLS
• Corporate Social Responsibility
• Phone Orders
• Market Reporting
• Accounting Oversight
Dynamic sales professional with background in developing and implementing effective sales strategies. Proven track record of increasing revenue and market share while reducing costs. Demonstrated ability to lead and motivate sales teams to consistently meet and exceed targets. Experienced in developing customer relationships, market analysis and product positioning. CAREER OBJECTIVE
Assist Market Manager
Brookshires Grocery Company, Shreveport, La
Lead child care teacher
Elizabeth Renzi, Shreveport, La
EXPERIENCE
November 2016 - Present
Developed and implemented strategies to increase market share and improve customer experience.
•
• Identified opportunities for growth through analysis of current market trends.
• Coached directors, managers and other leaders to maximize performance. June 2012 - March 2014
Plan daily activities for children, prepare daily meals and snack, Organize and plan field trips, follow monthly teaching curriculum
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• Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and
• flexible.
• Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast- paced environment.
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• Focused on learning new skills and staying updated with industry changes.
• Participated in ongoing training to enhance own job skills and knowledge. High School Diploma
Southwood High School, Shreveport, La
General Psychology
EDUCATION
May 2000
Northwestern State University of Louisiana, Natchitoches, LA CERTIFICATIONS
• Meat cutter certified
• CPR and First Aid certification
Youth Leader Volunteer
Union Mission B.C., Shreveport, La
VOLUNTEER EXPERIENCE
January 2014 - Present
Voluntary Worker
Mooretown Community, Shreveport, La
COMMUNITY SERVICE
January 2008 - Present
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