Alfred Lee

Certifications:

• Microsoft MCSE Certification (Expired)

• Microsoft Active Directory Core Technology Training

• AWS Cloud Practitioners Essentials Learning Badge

Skills, Professional Experience

• Windows infrastructure – design, development, build, test, deployment, migration, maintenance, administration.

• Technology infrastructure engineering Support and Administration.

• Project management – Analysis, rollout, migration, integration, resource management.

• Documentation – System Development Life Cycle, Validation, Compliance Analysis, Change Control management, Regulatory Compliance, Knowledge Base, Operational Instruction, test scripts.

• Operational – Change management process, Engineering Escalation Support, Requirement Gathering, Audit Remediation, System Administration, Monitoring, Patching Life Cycle.

• Experience with Dev-Op, JIRA, Service Center, Change Control.

• Scripting – Batch, PowerShell, JSON.

• Experience with HP, Dell, Cisco UCS infrastructure hardware and VMware platform. Professional Experience

Pfizer, Inc. 2005-2023

Technology Infrastructure Engineer

• Windows Infrastructure Engineering: Analyze, Build, Test, Deploy, Maintain, Patching. Physical and Virtual.

• Hardware Support: Component level repair, maintenance, upgrades, swaps and installs.

• Supported all Windows OS - Provide comprehensive support and oversight of user desktops, Windows Servers and applications.

• Mitigate risks by efficiently troubleshooting issues and managing the Trouble Ticket system.

• Engineered, build, tested, delivered, and supported a customized Microsoft Windows Sever infrastructure (7500+ servers globally), including on-premise, virtual and cloud platform.

• Laison to other technology teams as member of Global Windows Server Engineer Team.

• Completed Rapid development of AWS EC2 Windows Server build, tested, and delivered within project timeline.

• Integrate Windows Server components: Endpoint security, Intrusion detection, monitoring, backup / recovery solution, inventory management.

• Documentation SOP, work instruction, change management control.

• Scripting experience with PowerShell, Bigfix Action Script, BATCH, JSON.

• Operational support –Administration, Engineering level support, Patch management, Performance Monitoring, Troubleshooting, Issues escalation and resolution. Merrill-Lynch/BlackRock 2004-2005

Information Technology Analyst

• Designed and delivered an Interim AD migration infrastructure.

• Developed and successfully executed Active Directory and Exchange migration for Merrill-Lynch

• / BlackRock merger.

Roche, Inc. 2000-2004

Information Technology Analyst

• Implemented Microsoft Active Directory Services

• Developed and delivered Active Directory, MS Exchange, and workstation migration plan for 14 sites throughout the Americas.

• Developed and delivered Window Server infrastructure qualification document standards.

• Provided migration training for 14 sites.

• Provided high-level support to rollout team.

• Managed team of support engineer for Active Directory implementation at Roche Vitamins divisions throughout the U.S.

Microsoft / Accenture / Avanade 2000

Active Directory Engineering Consultant

• Analyst for Active Directory and Exchange sales engineering support.

• Design, implement, migrated, and executed Active Directory for Fortune 500 clients across the U.S. 2

Merrill Lynch 1996-2000

Technical Consultant

• Provided technical project management in a large financial Real-Time stock trading environment.

• Technical Lead for Microsoft SMS implementation.

• Server Management Project lead: Designed, organized, and implemented multiple server upgrades, consolidation project, and extensive server building process.

• Project management for the design and implementation for server backup / recovery strategy.

• Infrastructure support lead.

• Delivered site-specific technical process documentations. EDUCATION:

New Jersey Institute of Technology, Newark, NJ

Bachelor of Science in Electrical Engineering / Computer Engineering

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